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How to add options like Noise Suppression and Acoustic Echo Cancellation to my microphone again?

Anonymous
2020-07-30T21:37:55+00:00
Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-30T22:27:30+00:00

    That's the thing. I don't have that as an option. Other than, "Custom". Which only displays AGC.

    30 people found this answer helpful.
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  2. Anonymous
    2020-07-30T21:52:12+00:00

    Hi there,

    Thanks for bringing this up.

    I'm Janelee, an Independent Advisor and community member like you. You got an awesome microphone with condenser there. My brother bought something like that too just recently actually. Let me help you on this.

    1. On the search bar, type Sound and press Enter.
    2. Select the Recording tab.
    3. Right-click on Microphone and click Properties.
    4. On the Properties window, select Enhancement tab and check(enable) the Noise Suppression and Acoustic Echo Cancellation feature.
    5. Click OK.

    Let me know how it goes.

    18 people found this answer helpful.
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  3. Anonymous
    2020-07-30T22:55:34+00:00

    No worries. I did not find it rude. I'm sure you really want to resolve this as soon as possible. Let's try some more troubleshooting steps:

    1. Check the microphone or the headset with a microphone. Make sure the device is intact (without problems in the cable or the button), and you can see the “Enhancement” tab in the Properties. Also, check your Bluetooth speakers, wireless speakers and more.
    2. Unplug and then re-plug the device. You can also connect your microphone or headphones to other Windows 10 computers that are working regularly. Test if your device functions properly.
    3. Check if the sound card on your computer is right in the slot. Also, clean up the dust around it. If you have only an integrated sound card on your computer, it is better to install a dedicated sound card, which often contains audio enhancement packages.
    4. Unplug out the USB device or other unessential peripheral devices from your computer, and then see if the microphone enhancement tab appears.

    If your finish the checking and make sure there are no problems with the hardware, but the no microphone enhancement persists, you can follow Method 2, 3 and more to fix the problem.

    Method 2. Add a Device to Fix the Microphone Enhancement Tab Issue

    You can try adding a new audio device to your Windows 10 computer to see if it releases the pain of no microphone enhancement.

    1. Use Windows shortcut keys Win + R to launch the Run.
    2. Type into control.exe.
    3. Hit the Enter to open the Control Panel.
    4. Under the view of Category, select Add a device under the item Hardware and Sound.

    select-add-a-device-to-fix-no-microphone-enhancement.png

    1. Choose the audio device you’re going to add from the list.
    2. Click the Next.
    3. Shut down the computer and then turn it on.

    Now go to the sound settings and see if the enhancement tab appears this time.

    Method 3. Enable the Audio Related Services in Windows 10

    If you’ve disabled audio related services recently, go and re-enable them. Disabled audio services cannot make the computer play sound properly and may cause a missing microphone enhancement tab in the speaker or microphone properties.

    1. Open Windows Services.
    2. In Services, navigate to the audio related services, for example, Windows Audio.
    3. Double click the service.
    4. Go to General tab.
    5. Click the Start button to run the service and then select Automatic from the drop-down menu of the Startup type.

    Note: If you don’t know which services are related to audio, you can click the Dependencies tab to check them, and then enable the services.

    Method 4. Make Changes via Your Sound Card Vendor Settings

    You can go to Realtek HD Audio Manager or the Conexant Smart Audio settings or other sound card vendor managers to make some changes and fix the missing enhancement tab issue.

    1. Open Control Panel on your Windows 10 PC.
    2. Under the view of Large/Small icons, click the sound card vendor settings. For example, select the Realtek HD Audio Manager.
    3. Choose the Microphone tab and adjust the parameters on the interface according to your need.

    Now go to the Recording device in Sound to see if the Enhancement tab appears or not.

    8 people found this answer helpful.
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  4. Anonymous
    2020-07-30T22:32:21+00:00

    I see. Sorry to hear that. I'm thinking that the reason you aren't able to see the enhancement tab could be due to the sound card installed on your device if you have installed one. I suggest reinstalling the sound card drivers by following the steps below:

    1. On the search bar, type Device Manager and press Enter.
    2. Select Sound, video and game controllers.
    3. Right-click on the device and click Properties.

    4.On the Driver tab, select Uninstall.

    1. Click OK.
    7 people found this answer helpful.
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  5. Anonymous
    2020-07-30T22:42:06+00:00

    Alright, I've done that and restarted my device. And still nothing, and sorry If i sounded rude on my old reply

    1 person found this answer helpful.
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