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Cardholder Name doesn't match the info on the card

JudeA007 136 Reputation points
2021-04-28T17:23:07.897+00:00

I tried using my debit card to sign up for the Azure free account and I got the following error message at the Cardholder Name input box to Check the info you entered. It doesn't match the info for this card. I typed in the correct Cardholder name and still the same error message. Thank you.

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  1. Rahul Gote 16 Reputation points
    2022-02-23T18:27:36.873+00:00

    If your free account is already with the Mircosoft Azure portal- and the free subscription ends ---> then Azure will accept your other debit card and display the message "you are not eligible for a free account."

    To display this message Azure will accept your Kotak bank debit card also, but if you try to open a new free account with SBI, AXIS, HSBC, HDFC. it will show that entered details do not match with the cardholder details.

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  2. Siki India 1 Reputation point
    2022-03-16T15:59:57.413+00:00

    Hi All,

    I tried with ICICI new Debit Card. Still it is not working. And also they dont have any other payment option with respect to country.

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  3. Dinesh Kumar Rajak 1 Reputation point
    2022-03-19T10:09:34.85+00:00

    Hi everyone,
    We all facing same problem when upgrading windows Home to Pro version because Microsoft is the OS, OEM making company doesn't has other option for payment other then Debit or credit card and which is enabled with international payment option. Microsoft not think for Indian payment gateway like BHIM, UPI, Paytm etc. They need direct money to us without using other ways of payment. And good news for us they have English and Hindi call centers but Hindi call center is only for name it is not in working or answering those only can talk in Hindi and they wants to need support from Microsoft just forget it they can do . So we have to raise this matter in front of our ministry because it is not just a matter of payment issues it is a mantel embarrass to peoples while come to pay and try for payment whole day.

    (Check the info that you entered. It doesn't match the info for this card.)

  4. Madireddy, Swathi 1 Reputation point
    2022-03-27T01:33:53.907+00:00

    Hello All,

    I am trying to sign up free account with the HDFC Debit card but always it is giving "Check the info you entered. It doesn't match the info for this card." even though I given correct details. Tried many times but left with same error.

    Highly appreciated any help here.

  5. PERERA N N C 1 Reputation point
    2022-04-02T11:07:09.21+00:00

    It does not display the helpful error message e on the Cardholder's name. Last name with initials is required otherwise it won't work and it doesn't tell us that.

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