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Windows 10 freezes after 20 - 40 minutes after starting

Anonymous
2020-07-08T20:00:58+00:00

Recently, my computer has been freezing up. Whenever this happens, all open programs refuse to respond, I cannot open any other files/folders/ etc., and I cannot use anything on the task bar, however I can still move my mouse.

If I play a game and have a few firefox or egde tabs open then it lasts 20 - 25 minutes before I have to restart. If I have a small program or a few documents open then it lasts 30 - 40 Minutes.

The only reasons that I can explain this is that my computers is 4 years old and I recently downloaded an antivirus program named Avast. As far as I know, Avast is a trustworthy program and i haven’t downloaded any unsafe files I’m not sure that Avast is the cause of this as this problem started 2 days after I installed it.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-07-08T20:19:28+00:00

    Hi billypod-

    I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience about your computer that keeps on freezing. Let me help you sort things out.

    Kindly run this command to fix the system corruptions that causes the freezing of your computer.

    Please try the followings steps below.

    1. Windows Key + R
    2. Type CMD right click and run as administrator.
    3. Copy and paste each command below, you need to do it one at a time until

    finishes scanning.

    sfc /scannow

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

    Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

    Also, kindly minimize the running services on your computer to see if some of your third party applications cause the freezing concern.

    Press Windows key + R

    Type: msconfig then press enter

    On the system configuration window go to services tab

    Check hide all Microsoft services on the lower left corner of the window.

    Click disable all

    Click apply then okay.

    It will ask you for restart and kindly restart your computer to apply the changes.

    Hope this will help and have a blessed day!

    Thanks.

    Kevin B.

    Independent advisor

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