I get the following error upon boot up in Event Viewer: Event 7001, Service Control Manager

Question

I get the following error upon boot up in Event Viewer: Event 7001, Service Control Manager

The NcaSvc service depends on the iphlpsvc service which failed to start because of the following error: 

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>

  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> 

  <EventID Qualifiers="49152">7001</EventID> 

  <Version>0</Version> 

  <Level>2</Level> 

  <Task>0</Task> 

  <Opcode>0</Opcode> 

  <Keywords>0x8080000000000000</Keywords> 

  <TimeCreated SystemTime="2020-07-02T12:42:25.3856162Z" /> 

  <EventRecordID>555903</EventRecordID> 

  <Correlation /> 

  <Execution ProcessID="848" ThreadID="1224" /> 

  <Channel>System</Channel> 

  <Computer>[mycomputername]</Computer> 

  <Security /> 

  </System>

• <EventData>

  <Data Name="param1">NcaSvc</Data> 

  <Data Name="param2">iphlpsvc</Data> 

  <Data Name="param3">%%1058</Data> 

  <Binary>4E00630061005300760063000000</Binary> 

  </EventData>

  </Event>

How can I fix this?

Answer 1

This is correct. Please continue to look for errors again. By the way, if your computer is running okay there is no need to pay attention to the Event logs.

Answer 2

IP Helper was set to DISABLED.  I set it to AUTOMATICand then started the service.

Network Connectivity Assistant is set to MANUAL (Trigger Start) and Service Statusis set to **Stopped.**When I click on START I get the following message:

The Network Connectivity Assistant service on Local Computer started and then stopped.  Some services stop automatically if they are not in use by other services or programs.

Is this correct?

Answer 3

Hi,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Please make sure the services named IP Helper and Network connectivity assistant and running in Services and are not disabled.

https://www.tenforums.com/tutorials/57567-resto...

Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.