windows 10 computer suddenly slow and the resolution is off and dont know how to fix

Question

Everything was normal and my computer was running fine and everything was good, until today, today I noticed that my entire computer resolution was off and the games that I tried to play was extremely slow, so I did a speed test and it was 50+ mbps download and 20+ upload, so it was fast. So I dont know what the problem is but I do have a theory. This morning I was playing brawlhalla on my laptop (it was extremely slow) then I went on my windows 10 pc and played Brawlhalla on there too, exept, I was showed the option to crossplay the pc to the laptop, and I did that. Then that was when I started to notice some problems. So I restarted my computer and then I was startled with this. My theory is that some assets of the laptop and computer switched? But I dont know. Any help would be extremely appreciated.

Answer 1

I'm Erik an Independent Advisor

May I know is your PC up to date with Windows Updates?

Suggest you troubleshoot the issue by taking your PC into Clean Boot State. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Follow the below-mentioned steps to perform Clean Boot:

a. Press Windows Key, type MSConfig in the search box and hit Enter.

b. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services checkbox, and then tap or click Disable all.

c. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.

d. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.

e. Close Task Manager.

f. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer. Now see if it makes any difference in system performance. If it does, then the likely cause of the issue might be a service or a driver.

I hope this helps! Keep us posted on how it went.

Regards,

Erik

Independent Advisor

Answer 2

It turns out that the computer still needs an update, I will get back to you if it fixed my computer or not. Thank you anyways.

Answer 3

Hi paranoid,

Good to hear that, and kindly keep me updated if the issue is already fixed

Regards,

Erik

Answer 4

Everything is fixed now, I seriously cant thank you enough.

Answer 5

Hi paranoid,

Good to hear that and the issue was already resolved

Regards,

Erik