same Problem, do you have a Solution?
I have now a Workaround, i reverted back to older Version with:
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
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Autocomplete began popping up instead of dropping down. Could not find any answers on the internet.
same Problem, do you have a Solution?
I have now a Workaround, i reverted back to older Version with:
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
I'm and MSP and have dozens of users across multiple different companies/computers/office versions complaining about this.
FYI, MS's outlook team is "investigating" https://support.microsoft.com/en-us/office/autocomplete-list-scrolls-off-the-screen-in-outlook-0247f165-697f-4238-b424-b03cd2582e2d
Tried the rollback, but although it fixed the pop upwards issue, it broke many of the buttons in the ribbon (formatting buttons mainly). Quick and Online repairs did not fix. Had to completely remove, with the Office removal tool.
Reinstall from online automatically resulted in the new 'improved' version that has the pup up. Office 2016 and Office 2019 clients affected.
Any fix for this yet? My customers are going crazy. Also rolling back to older version is not a solution.
For some unknown reason Microsoft changed the view of the autocomplete field to People instead of email address, and to further confuse the issue the run off the top of the page instead of down so you end up typing the entire address. Microsoft has no solution to date.
The workaround that was described earlier does work if you know how to do it. You start by opening the command prompt and run as administrator. Once up type CD:\C:\Program Files\Common Files\microsoft shared\ClickToRun
Once in that directory run the command
OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
This will cause Outlook to auto update and when updated I had my regular email automeplete address, not the large people balloons.
You may choose to turn off auto update in your Outlook first, I did not. Hopefully Microsoct will have an update for this soon.