Hello MeganRenny,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. Are you using a Microsoft Account or a local account?
If you're using a Microsoft Account, you need to sign in with a local account instead.
Press Start then click Settings(Gear icon)
Select Accounts then Your info
Select Sign in with a local account instead
Please type your preferred username
Leave the New password, Confirm password and Password hint blank.
Select Next, then select Sign out and finish
*****Looks like you edited your post?
Kindly let me know if this helps or if you have any further concerns.
Sincerely,
John DeV
Independent Advisor