Fix to error code -0001 when installing Realtek Audio driver ?

Question

Hello,

I just got this new PC and realized that my earphones do not work when plugged into the jack input, I can't select my earphones as a microphone input and / or audio output.

I tried to install the realtek drivers that were working on my former PC but it gives me the following error code :

Install Realtek HD Audio Driver Failure !! [Error Code: -0001]

Can someone help me please ? I was confused at other similar threads

Answer 1

Hey,

I will attempt and support you to the best of my ability.

Please try these steps:

1. Install new drivers
   1. Solution
   2. Win + R
   3. Type :
      devmgmt.msc
   4. Find the Sound Driver
   5. Right Click on the device and press uninstall
   6. Press Scan for hardware changes
2. Check your computer for updates
3. Uninstall, then re-install the application
   Download link: here

Thank you!

Answer 2

I'm gonna try it, will give feedback asap, thanks for your quick response either way !

Answer 3

No problem! 

I will be looking forward to hearing from you!

Answer 4

It doesn't work, I still get the same error code.

Edit : I'm trying something else see if it works

Answer 5

Good Day Red,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Audio Input and Output

-Look for Microphone driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Recording tab, then right-click on any empty place inside the device list and tick Show Disabled Devices.

-Right click the Headset Microphone and click Enable.

-Right-click it again and select Set as Default Device.

Restart your computer and check.

If issue persists, let's download the compatible driver.

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the system model and provide it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.