Fix to error code -0001 when installing Realtek Audio driver ?

Question

Hello,

I just got this new PC and realized that my earphones do not work when plugged into the jack input, I can't select my earphones as a microphone input and / or audio output.

I tried to install the realtek drivers that were working on my former PC but it gives me the following error code :

Install Realtek HD Audio Driver Failure !! [Error Code: -0001]

Can someone help me please ? I was confused at other similar threads

Answer 1

Unfortunately I've done all of that already, but I have a 64bit system.

The problem lies solely with the jack input, from which I would like to use my headphones. Regardless of wether or not my headphones are plugged in, the sound comes out of the monitor, so it DOES work but doesn't want to use my headphones. However, the only audio driver that is currently installed, is the NVIDIA HD Audio, which goes from my hdmi to the monitor. There is no Realtek driver installed and the driver setup gives me the error code every time I wanna install said driver, so even if you find a compatible driver (I'm pretty sure I was downloading the compatible one already) I'm not sure if it would let me install it

Answer 2

Greetings Red,

I appreciate your time getting back to this thread, can you please check what is the exact model of your computer.

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the system model and provide it here.

I'll look forward for your response. Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 3

Muchas gracias, funciono al 100%, gracias por la ayuda