Why won't my default audio playback device stay selected and have problems staying stable?

Question

I'm using a zoom l12 mixer. It connects to my computer via USB. I've said it as the default playback device and communication device, and when I play games all the audio cuts out until I disable it and re-enable it and then it's good for 5 seconds or 5 min. And then all the audio cuts out again 😃. The only answer i find to this problem is to do what i have to do a million times. Disable and re-enable the playback audio device fixes everyone else's problems not mine tho. Works just fine with other audio devices 🤷‍♂️ like my pioneer dj controller, the sound goes into that just fine and into my speakers without any complications or hiccups. Im lost i feel like i spent a bunch of money on **** that wont work and it was all sold to me as it does work. Microsoft windows, the mixer, the games, everything is f:$+3, nothing ever works.

Answer 1

Good Day ZacharyHenderson1,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Playing Audio and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controller

-Look for Audio driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Playback tab

-Right click Speaker / Headset and click Properties.

-Right-click on any empty place inside the device list and tick Show Disabled Devices.

-Right click the Speaker / Headset and click Enable.

-Right-click it again and select Set as Default Device.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click Advance Tab

-Uncheck the box to "Allow application to take exclusive controls on this device"

Restart your computer and check

If issue persist, let's download the updated driver

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the system model and provide it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.