Hi, I'm Benedict, an Independent Advisor. I'm here to help you.
Have you already tried to disable External microphone and set the internal microphone (usually recognized as Microphone array) as Default device in Sounds > Recording tab while your earbuds are connected? If not, please do so or to do this:
- Right-click on Speaker icon in the right-side of your taskbar and select Sounds.
- Click Recording tab.
- Right-click on External microphone and select Disable.
- If the built-in microphone or microphone array is not set automatically as default device then right-click on it and select Set as Default Device. Right-click on it again and select Set as Default Communication Device.
Please see if that helps.
Regards,
Benedict P.