Shared experiences asking me to Fix now and issue with a work account I no longer have access

Question

Hello I had a work account email but I quit from the company and they deleted the account it does not longer exist however Microsoft Shared experiences telling me that "some of your accounts require attention" -> Fix Now but I can't delete the account or remove it and is bugging me all the time.

Then when I hit Fix now it send me to the Sign in option directly and I can't sign in and unlink it or something cause it doesn't exist

Lastly when I go to manage accounts and select the account

https://learn-attachment.microsoft.com/api/attachments/b3e41cc7-6c17-4658-9869-95664f7b0220?platform=QnA

Answer 1

Hi Mr. P. I'm Greg, 10 years awarded Windows MVP, here to help you.

The place to start for this is Settings > Accounts > Access Work & School. Find and highlight the account to Disconnect. Now you should be able to remove it. Make sure it's removed there, in Settings > Accounts > Family & Other Users, in Settings > Accounts > Email and other Users. Restart PC in between each operation.

To turn off Shared Experience nag messages:

https://www.brucebnews.com/2019/09/how-to-get-r...

https://www.tenforums.com/tutorials/109989-enab...

Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.

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Answer 2

omg thank you G, that fixed the issued!