Why does Apps & features say it's taking up more storage than all my apps combined?

Question

I have about 4gb of apps downloaded. When I go to storage settings it shows that apps & features takes up 13.9gb of storage when the sum of my apps only takes up about 4gb. While adding up how much storage my apps use manually, I noticed that there are some apps that don't have any way of telling how much storage they take up. I have already ran disk cleaner multiple times and that doesnt seem to help either.

Answer 1

Hi Trevor.

I am Dave, an Independent Advisor, I will help you with this.

The Storage page in the Settings App has a known bug, where it does not correctly report the space used on your hard drive by the various categories.

Click the link below to download a small free utility called Treesize. Using that tool, you will instantly see where this space is being used.

https://www.jam-software.com/treesize_free/

To run TreeSize, right click its icon and choose Run as Administrator.

Please provide a screenshot of your C drive in that TreeSize utility, so I can see your hard drive and work out where that space is being used and if there is an underlying problem.

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Answer 2

Go File Explorer, C:, right click on it and right click on it, click on Properties.  Does this show what you want?