How can I remove 'digital flat panel' driver from laptop monitor?

Question

Hello,

I'm having an issue with the driver for my laptop monitor on Windows 10. Whenever Windows updates, it switches the driver to something like 'Digital flat panel 1024x768" and this completely messes up the display so that it's repeated 4 times within the monitor.

I managed to fix this a while ago by changing the driver for the monitor to 'Generic PnP monitor', however, when windows updates it will change back to the 'digital flat panel' one and now I can't change it back! When uninstalling the driver and restarting (or checking for hardware changes) it is immediately back on the 'digital flat panel..' driver. When going to 'update driver' there are two options, the first is the 'digital flat panel ...' one and the second option is 'generic pnp monitor' however when I select that it will say it has updated the driver for Generic PnP but the driver in device manager won't even change off 'digital flat panel ...'. No matter how many times I restart or use safe mode it will not come off 'digital flat panel..'.

The only way I can fix it once windows updates is to get my old hard drive for this laptop (still a very recent Windows 10 install) and put it back in, copying the image over to my new hard drive and starting again. I notice that on the working image, 'generic pnp monitor' is applied and if I click on update driver 'digital flat panel...' is not even an option.

Can someone PLEASE HELP and answer any of the below questions:

How can I prevent the 'digital flat panel' driver from installing?

How can I get it to actually come off when it does get installed?

Why won't it change to Generic PnP when I tell it to?

How is it that on the backup drive 'digital flat panel....' isn't even an option and can I make that happen again?

I've seen a similar question raised a long time ago where the answer was it's a hardware problem but I don't see how that can be the case if it happens on Windows update and the only way to fix it is to go back to a different Windows install.

Answer 1

Hi,

I'm an Independent Advisor here to help you.

Try installing the Latest graphics card driver from the device manufacturer's official website.

Answer 2

Thank you for your help.

I had already tried many different versions of the graphics drivers before figuring out it was actually the internal monitor driver that was the problem and there are no other monitor drivers I can find. I've updated my question with the proper name for the driver which is the problem which is digital flat panel. Is it linked to the graphics driver?

Answer 3

Sorry, I'm running out of ideas. Maybe another user can help you.

Answer 4

No problem, thank you for your help.

You did give me the idea that the "digital flat panel" option on the monitor is linked to the graphics card somehow and I have got it back to generic PNP on the monitor by disabling the second display adapter (AMD) and then uninstalling "digital flat panel". Hopefully it will stick.

Cheers.

Answer 5

It didn't stick :(

On any random reboot the "digital flat panel" driver will reappear and not budge and the display will be broken.

Anyone any ideas on where it's coming from?