Failed update KB5058379

Question

Got problems with Windows 10 cumulative updates since January 2025. Update is downloaded, installed, but after reboot I got rollback from 98% with same error each time - 0x800f0922.
What I'd tried already:

1. dism /online /cleanup-image /restorehealth - no effect
2. SFC /scannow - no effect
3. Expanded and rebuilt BCD - no effect.

I suspect there's something wrong with BCD - I recovered it after Gigabyte BIOS update messed it up - because I got this in CBS.log:

2025-05-13 20:00:18, Info CSI 000016da BFSVC: 'ServiceBootFiles MuiOnly:n Res:n Fonts:n BootMgrOvw:n BootStatOvw:n DbgTrn:n SuspendBDE:n Offline:n'2025-05-13 20:00:18, Info CSI 000016db BFSVC: 'Failed to get partition name. Status = 0xc0000452'2025-05-13 20:00:18, Info CSI 000016dc BFSVC: 'Failed to get system partition! Last Error = 0x3bc3'2025-05-13 20:00:18, Info CSI 000016dd BFSVC: 'ServicingBootFiles failed. Error = 0x3bc3'2025-05-13 20:00:18, Error CSI 000016de@2025/5/13:17:00:18.097 (F) onecore\base\wcp\plugins\bfsvcai\bfsvcai.cpp(750): Error HRESULT_FROM_WIN32(14077) originated in function Windows::WCP::WCF::BfsvcInstaller::CommitChanges expression: Result[gle=0x80004005]2025-05-13 20:00:18, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513170006.log to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513164557.cab to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513150930.cab to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513064625.cab to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250512225244.cab to WER report.2025-05-13 20:00:18, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2025-05-13 20:00:18, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2025-05-13 20:00:18, Info CSI 000016df@2025/5/13:17:00:18.237 CSI Advanced installer perf trace:CSIPERF:AIDONE;{c5f0e9d7-e844-4507-89e4-701b5a747221};(null);177776us2025-05-13 20:00:18, Info CSI 000016e0 End executing advanced installer (sequence 0) Completion status: HRESULT_FROM_WIN32(14077) 2025-05-13 20:00:18, Error [0x018049] CSI 000016e1 (F) Failed execution of queue item Installer: Boot File Servicing (BFSVC) Installer ({c5f0e9d7-e844-4507-89e4-701b5a747221}) with HRESULT HRESULT_FROM_WIN32(14077). Failure will be ignored: The failure was encountered during rollback; installer is reliable[gle=0x80004005]2025-05-13 20:00:18, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CSI 000016e2 Begin executing advanced installer phase 31 index 0 (sequence 0) Old component: [l:0]'' New component: [l:0]'' Install mode: delta Smart installer: true Installer ID: {a111f280-5923-47c0-9a68-d0bafb577901} Installer name: 'Network Drivers'2025-05-13 20:00:18, Info CSI 000016e3 Begin NetSetup servicing operation2025-05-13 20:00:18, Info CSI 000016e4 Begin loading the binding engine2025-05-13 20:00:18, Info CSI 000016e5 Finished loading the binding engine - elapsed time: 47ms2025-05-13 20:00:18, Info CSI 000016e6 Begin calculating changes2025-05-13 20:00:18, Info CSI 000016e7 Finished calculating changes: no changes needed - elapsed time: 0ms2025-05-13 20:00:18, Info CSI 000016e8@2025/5/13:17:00:18.284 CSI Advanced installer perf trace:CSIPERF:AIDONE;{a111f280-5923-47c0-9a68-d0bafb577901};(null);51549us2025-05-13 20:00:18, Info CSI 000016e9 End executing advanced installer (sequence 0) Completion status: S_OK

Looks like I'm missing something.

Update:
During the course of suggested actions I came to the fact, that I can't install Windows 10 from ISO. So i looked at installation logs and found out that I still got problems with EFI partition as I thought. This article helped me to fix my problem:

https://answers.microsoft.com/en-us/windows/forum/all/cant-upgrade-to-windows-10-2h22-due-to-error/d978e658-53f5-4709-8ca4-3016cca87025

Fixed my EFI partition's ID and re-run update setup - everything works now!

Answer 1

Thanks for the clarifications.

Many factors can cause this error. To avoid a long answer, I will suggest a few procedures. If these do not work, there are other methods.

I suggest doing the following:

Run the Windows Update troubleshooter and try to install the update.
https://support.microsoft.com/en-us/windows/win...

If it persists, rename the software distribution folders as instructed below:

1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
2. Run the following commands at the Command Prompt one at a time:

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv
net start cryptsvc

3. After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

If it persists, download and install the update that is having problems manually.
Download the installation package from the link below.
https://catalog.s.download.windowsupdate.com/d/...

Source: https://www.catalog.update.microsoft.com/Search...

If the problem persists, please let me know, and I will provide another method. Click on the "Reply" button below my reply.

Feel free to ask back any questions.

Hello, I tried to use the cmd command as you suggested to fix the issue.

However, the prompt is like this, and I'm not quite sure what to do next.

I'm sorry that I'm using the Chinese version.

It means “Windows Update service is not running” and “Access is denied.”

At the same time, I also downloaded https://catalog.s.download.windowsupdate.com/d/...

But the prompt says it has already been installed.

Actually, KB5058379 is not installed.

KB5058379 may not be able to install properly.

Answer 2

Hi Achillues Lee,

Please start a new thread and share your CBS logs.

To collect the CBS logs, open admin PowerShell and run:

GCI -Path 'c:\windows\logs\cbs\*.*', 'c:\windows\inf\setupapi.dev.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

This creates a file named CBS.zip on your desktop. Share it on OneDrive or GoFile.io and post the link there.

Answer 3

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/failed-update-kb5058379-with-my-cbs-logs/3a39e71e-aaa2-4811-a2dd-d3c3a122f2f5

Following your instructions, I have completed the above tasks.

Please help me check if I did it correctly.

If I made any mistakes, please guide me.

Please forgive me for being a novice in this.

Answer 4

Got problems with Windows 10 cumulative updates since January 2025. Update is downloaded, installed, but after reboot I got rollback from 98% with same error each time - 0x800f0922.
What I'd tried already:

1. dism /online /cleanup-image /restorehealth - no effect
2. SFC /scannow - no effect
3. Expanded and rebuilt BCD - no effect.

I suspect there's something wrong with BCD - I recovered it after Gigabyte BIOS update messed it up - because I got this in CBS.log:

2025-05-13 20:00:18, Info CSI 000016da BFSVC: 'ServiceBootFiles MuiOnly:n Res:n Fonts:n BootMgrOvw:n BootStatOvw:n DbgTrn:n SuspendBDE:n Offline:n'2025-05-13 20:00:18, Info CSI 000016db BFSVC: 'Failed to get partition name. Status = 0xc0000452'2025-05-13 20:00:18, Info CSI 000016dc BFSVC: 'Failed to get system partition! Last Error = 0x3bc3'2025-05-13 20:00:18, Info CSI 000016dd BFSVC: 'ServicingBootFiles failed. Error = 0x3bc3'2025-05-13 20:00:18, Error CSI 000016de@2025/5/13:17:00:18.097 (F) onecore\base\wcp\plugins\bfsvcai\bfsvcai.cpp(750): Error HRESULT_FROM_WIN32(14077) originated in function Windows::WCP::WCF::BfsvcInstaller::CommitChanges expression: Result[gle=0x80004005]2025-05-13 20:00:18, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513170006.log to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513164557.cab to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513150930.cab to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250513064625.cab to WER report.2025-05-13 20:00:18, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20250512225244.cab to WER report.2025-05-13 20:00:18, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2025-05-13 20:00:18, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2025-05-13 20:00:18, Info CSI 000016df@2025/5/13:17:00:18.237 CSI Advanced installer perf trace:CSIPERF:AIDONE;{c5f0e9d7-e844-4507-89e4-701b5a747221};(null);177776us2025-05-13 20:00:18, Info CSI 000016e0 End executing advanced installer (sequence 0)Completion status: HRESULT_FROM_WIN32(14077) 2025-05-13 20:00:18, Error [0x018049] CSI 000016e1 (F) Failed execution of queue item Installer: Boot File Servicing (BFSVC) Installer ({c5f0e9d7-e844-4507-89e4-701b5a747221}) with HRESULT HRESULT_FROM_WIN32(14077). Failure will be ignored: The failure was encountered during rollback; installer is reliable[gle=0x80004005]2025-05-13 20:00:18, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]2025-05-13 20:00:18, Info CSI 000016e2 Begin executing advanced installer phase 31 index 0 (sequence 0)Old component: [l:0]''New component: [l:0]''Install mode: deltaSmart installer: trueInstaller ID: {a111f280-5923-47c0-9a68-d0bafb577901}Installer name: 'Network Drivers'2025-05-13 20:00:18, Info CSI 000016e3 Begin NetSetup servicing operation2025-05-13 20:00:18, Info CSI 000016e4 Begin loading the binding engine2025-05-13 20:00:18, Info CSI 000016e5 Finished loading the binding engine - elapsed time: 47ms2025-05-13 20:00:18, Info CSI 000016e6 Begin calculating changes2025-05-13 20:00:18, Info CSI 000016e7 Finished calculating changes: no changes needed - elapsed time: 0ms2025-05-13 20:00:18, Info CSI 000016e8@2025/5/13:17:00:18.284 CSI Advanced installer perf trace:CSIPERF:AIDONE;{a111f280-5923-47c0-9a68-d0bafb577901};(null);51549us2025-05-13 20:00:18, Info CSI 000016e9 End executing advanced installer (sequence 0)Completion status: S_OK

Looks like I'm missing something.

Update:
During the course of suggested actions I came to the fact, that I can't install Windows 10 from ISO. So i looked at installation logs and found out that I still got problems with EFI partition as I thought. This article helped me to fix my problem:

https://answers.microsoft.com/en-us/windows/forum/all/cant-upgrade-to-windows-10-2h22-due-to-error/d978e658-53f5-4709-8ca4-3016cca87025

Fixed my EFI partition's ID and re-run update setup - everything works now!

I can't update to Windows 10 anymore, I have no idea why. Please help me update to Windows, I recently found out that Windows 10 will no longer be on the market, but until it is no longer on the market I need help, so I can update, please..

Answer 5

@Jean Moldoveanu

Please start a new thread by clicking Ask a new question.

Mention the detailed problem description and the error codes you're seeing.

And share your CBS logs. To collect the CBS logs, open admin PowerShell and run:

GCI -Path 'c:\windows\logs\cbs\*.*', 'c:\windows\inf\setupapi.dev.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

This creates a file named CBS.zip on your desktop. Share it on OneDrive or GoFile.io and post the link there.