Cannot become Admin even after adding TXT record and MX record and awaiting for days.

Shinichi 21 Reputation points

To become an Admin for my Microsoft Business 365, I have added into my business domain (under the TXT / MX records accordingly and waited for days. But it still returns "We didn't find the record you added for (my domain). Please check the values of the expected record's fields against the record you added, in case there is some typo. If you just added this record please allow 5 to 10 minutes for the change to be replicated through the system, sometimes it can take significantly longer depending on your registrar."

What I want is to buy a few Business 365 licenses and assign them to my colleagues (including my own account), but without Admin right it stops me buying the Business Licenses. How can I proceed further from here?

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  1. Leon Laude 85,721 Reputation points


    Microsoft 365 is currently not supported in the Q&A forums, the supported products are listed over here (more to be added later on).

    You can ask the experts in the dedicated Microsoft 365 forum over here:

    (Please don't forget to accept helpful replies as answer)

    Best regards,

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