Free Teams for Small Business

Question

Free Teams for Small Business

I have a personal account and I would like to switch it to a small business account so I can add some employees to Microsoft Teams. When they try to join Teams, Microsoft will not let them because I have already used my business domain on my personal account. Can you help me change my profile to a small business rather than personal?

Thanks,

Answer 1

JimmyYang-MSFT 36,381 Microsoft Vendor

Hi @Jim O'Donnell

You can always upgrade from Teams Free to the full-featured Teams for Business. In other words, if you want to change your Teams account from personal to business, you need to switch from the free version to the paid version. You could Click on your profile picture and select the Upgrade button. Then select one of the three options available: Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Office 365 E3.

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JimmyYang-MSFT 36,381 Reputation points Microsoft Vendor

2021-05-13T06:04:58.46+00:00

Hi @Jim O'Donnell

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Jim O'Donnell 1 Reputation point

2021-05-13T21:14:36.177+00:00

Thanks Jimmy,

That makes sense, but my only confusion is, I thought there was a way to have a 'free version' for small business where we just want to use Microsoft Teams. If I had not signed up for a personal account a couple years ago, it looks like I could sign up for a free small business account. Did I lose this option because I already have a personal account? Am I only left with the upgrade, $5 user/month.

Thanks, Jim
JimmyYang-MSFT 36,381 Reputation points Microsoft Vendor

2021-05-19T10:45:10.603+00:00

@ JimODonnell-9204

If you already have the small business for Microsoft Teams, you could add your personal account as guest in Teams client. For more details about how to add guest:

https://support.microsoft.com/en-us/office/add-guests-to-a-team-in-teams-fccb4fa6-f864-4508-bdde-256e7384a14f
Jim O'Donnell 1 Reputation point

2021-05-20T21:02:25.15+00:00

No I don't have small business for Teams, I would like to upgrade my personal account to the free small business for Teams version. Is that possible?
JimmyYang-MSFT 36,381 Reputation points Microsoft Vendor

2021-05-21T09:44:40.783+00:00

@Jim O'Donnell

I am afraid you can't.

You can upgrade to the full version of Teams if you meet the following requirements:

1)You are the person who signed up for the existing Teams free subscription.
2)If you are bringing your own domain, it isn't already associated with Azure Active Directory (via trial or purchased Microsoft 365 or Office 365 subscription).
JimmyYang-MSFT 36,381 Reputation points Microsoft Vendor

2021-06-10T02:07:36.023+00:00

@Jim O'Donnell

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

Free Teams for Small Business

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