Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.
Please try the following methods below.
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Press Windows key+R to open Run then type: services.msc
Press Enter to open Services app
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/windows/usi...
After that, restart your computer
**Reset Windows Update Components
https://www.elevenforum.com/t/reset-windows-upd...
Please try using the Microsoft .NET Framework Repair Tool first then after that, try to install the said update again.
https://www.microsoft.com/en-us/download/detail...
Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.
Kind regards,
John DeV
Independent Advisor
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.