2025-04 Windows Update (KB5055523) simply does not install

Anonymous
2025-04-09T07:36:18+00:00

2025-04 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5055523) installation shows as "pending restart" but no matter how many times I restart the computer it keeps showing as "pending restart." Apparently it cannot even be uninstalled (probably because, at face value, installation never completed). How can it be removed? Will it keep restarting the computer automatically outside active hours, even though it will be afterwards in the same pending status again? Will this behavior be mimicked by all (or any) other updates?

Windows for home | Windows 11 | Windows update

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Estrella721 43,820 Reputation points Independent Advisor
2025-04-09T08:15:50+00:00

Hi, I'm Estrella. I'll do my best to help you.

Go to Settings > Windows Update > Update History. Is the KB5055523 update listed there? If yes, try uninstalling it from there.

If it cannot be uninstalled due to an incomplete installation or cannot be located there, you can attempt the following steps to try to fully install it:

  1. Execute the Windows Update troubleshooter:

Navigate to Start > Settings > System > Troubleshoot > Other troubleshooters > Windows Update, then click Run.

2: Reset Windows Components

In your search bar type CMD and right-click it, select run as administrator

Copy and paste each of the commands below then Enter:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Restart your PC once done and then try again.

  1. Fix problems using Windows Update without deleting your files and apps.

Click the Start menu > Settings > System > Recovery.

Choose Reinstall Now under the section labeled 'Fix problems using Windows Update.'

Once completed, your system will restart. Please check afterward.

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  1. Anonymous
    2025-04-11T14:49:56+00:00

    It won`t even download on my laptop. Windows troubleshooter is no help as well.

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  2. Anonymous
    2025-04-15T13:32:07+00:00

    Be grateful it's not installing, after several attempts instillation of KB5055523 & KB5054979 have made my browsers (all of them Chrome, Firefox, Opera, and Edge) either not connect after a long and tedious attempt or connect but make working on the site impossible because of slowness. Google Calendar takes forever to appear... we've again been duped by sending out an update before it was ready to be used...and we are the ginny pigs... who cares if we use the web for work it just 'don't matter to them'. Oh and Microsoft tech team, I tried all the suggestions you've given to others and nothing has resolved my problem ...caused by you.

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  3. Anonymous
    2025-04-13T21:58:14+00:00

    2025-04 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5055523) this update doesn't want to install. When I reach 100% on install status it says retry.

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  4. Anonymous
    2025-04-11T17:57:43+00:00

    This does not work for me.

    Install error - 0x80070306

    I got to run the windows update diagnostics and it fails to run.

    No issues installing any other update just this one.

    What else can I do?

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