Azure Purview Adls2 Connection-Error: (3831)

Dondapati, Navin 281

We followed below approach for scanning ADLS 2 [Blog storage have contributor rights for ,
got error

Error: (3831) Failed to access the ADLS Gen2 storage account with the given credentials

KranthiPakala-MSFT 46,422 Reputation points Microsoft Employee

2021-05-09T16:46:42.76+00:00
H @Anonymous ,

Thanks for reaching out. Since you are using Azure Key Vault for connection, have your granted the Purview managed identity access to your Azure Key Vault? If not, please check below:

Currently Azure Key Vault supports two permission models:

Option 1 - Access Policies

Option 2 - Role-based Access Control

For more info please refer to this doc: https://learn.microsoft.com/azure/purview/manage-credentials#grant-the-purview-managed-identity-access-to-your-azure-key-vault

Do let us know how it goes.

Thank you
Dondapati, Navin 281 Reputation points

2021-05-10T13:43:59.417+00:00

we have required access policies
KranthiPakala-MSFT 46,422 Reputation points Microsoft Employee

2021-05-11T19:31:48.18+00:00

Thanks for your response @Anonymous . Could you please share complete error message from linked service connection test failure by masking sensitive info?
Dondapati, Navin 281 Reputation points

2021-05-11T19:34:14.807+00:00

Error: (3831) Failed to access the ADLS Gen2 storage account with the given credentials
KranthiPakala-MSFT 46,422 Reputation points Microsoft Employee

2021-05-11T19:40:56.157+00:00

Thank you. Could you please confirm if you were able to establish a successful connection if you use the credentials directly instead if AKV? If yes, then something wrong with AKV configuration. If you are not able to establish connection with direct credentials then some required permissions are missing for the account/service principal you are using. Could you please verify these...
Dondapati, Navin 281 Reputation points

2021-05-11T20:05:56.667+00:00

If we add azure purview fromsynapse workspace directly it works fine, but not via another options, and we figured out adf inside synapse is not visible via managent center, does not purview support adf of synapse?
KranthiPakala-MSFT 46,422 Reputation points Microsoft Employee

2021-05-14T05:11:49.393+00:00

Sorry for the delay @Anonymous . I think I didn't get your last point, could you please help me understand the situation better?
If we add azure purview fromsynapse workspace directly it works fine, but not via another options - Does this mean you were able to use same AKV to establish connection to same ADLS Gen2 from Synapse? And is it the same storage account and same AKV? Please help me understand better so that I can try it on my end and share my findings.

Thank you
KranthiPakala-MSFT 46,422 Reputation points Microsoft Employee

2021-05-18T06:11:46.08+00:00

Hi @Anonymous , could you please help clarify on the above ask? - Thank you.
KranthiPakala-MSFT 46,422 Reputation points Microsoft Employee

2021-05-25T00:29:48.017+00:00

Hi NavinDondapati,

We still haven't head back. Just checking to see if you are still facing the issue? If so, please do share above details requested. Thank you