My new Window 11 desktop will not reproduce 5.1 audio surround sound.

Question

About two weeks ago I unpacked my new desktop. This new computer was required in order to run Windows 11. After downloading all the Windows 11 and EDGE updates I plugged in my 5.1 speaker system. First, I made all the necessary changes to both the Realtek Audio Console window and the Windows 11 System > Sound > More Sound Settings windows. Including Speaker Properties and Setup to reflect my 5.1 audio setup. I successfully ran the test tone to all six speakers from both the Realtek Audio Console and the Windows 11 System > Sound > >Speaker Setup Test Tone window. I then tried to play a song from the internet. To my surprise, I only had stereo audio output from my Front Left and Right speakers, and bass from the subwoofer. I immediately went to the Microsoft Community website for a fix. None could be found that cured my issue. However, I did read in one write-up that under “System Sound Output” change Mono audio to “On” and this would work. I did this and successfully sent the “Mono” audio to all six speakers. Does anyone out there really know how to fix Windows 11 so it will generate 5.1 surround sound audio to six attached speakers?

Answer 1

I am glad that your problem has been ultimately resolved! You can now close this ticket and give your review. Thanks.

Answer 2

To correctly connect a 5.1 or 7.1 sound system to the music outputs on your desktop PC you should have an orange, black, and lime colored output ports. The orange port provides signals to your front center speaker and subwoofer. The black port provides audio signals to your rear left and right speakers. The lime-colored port provides signals to your front left and right speakers. If the audio port color coding on the back of your PC does not conform to this usual color standard, then carefully read your owner's manual for the correct instructions. Respectively.

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