Limit Teams Chat for multi party mediation?

Question

Limit Teams Chat for multi party mediation?

Craig Dennis 21

For security and confidentiality reasons we need to ensure that guest users who are parties to a legal mediation can't chat with each other but can privately chat with the organiser.

Is there a way to do this? It's the last hurdle that we have to cross before moving away from Zoom entirely.

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Answer 1

Sharon Zhao-MSFT 25,756 Microsoft External Staff

@Craig Dennis ,

Information barriers (IBs) are policies that an admin can configure to prevent individuals or groups from communicating with each other.

The required licenses and permissions are as below:

1.licenses

Microsoft 365 E5/A5
Office 365 E5/A5
Office 365 Advanced Compliance
Microsoft 365 Compliance E5/A5
Microsoft 365 Insider Risk Management

2.permissions

Microsoft 365 global administrator
Office 365 global administrator
Compliance administrator
IB Compliance Management

About how to define and apply information barrier policies, please refer to this article.

If the response is helpful, please click "Accept Answer" and upvote it.

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Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff

2021-05-13T08:30:11.923+00:00

@Craig Dennis ,
Do you have any further question on this topic now?
If the suggestion helps, please be free to mark it as an answer for helping more people.
Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff

2021-05-18T04:06:38.4+00:00

@Craig Dennis
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.
Craig Dennis 21 Reputation points

2021-05-18T06:44:47.053+00:00

Hi Sharon

Thanks for your suggestions but I don't think that Information Barriers will work in this case because we need to restrict our guests from chatting with each other as they may be in strong conflict and direct communications between the parties may be in breach of court orders. As I understand it, guests can only have chat switched on or off.

Any other ideas will be gratefully recieved!
Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff

2021-05-19T07:38:58.323+00:00

@Craig Dennis

You are right.

It seems no good choice for your situation now.

I created a feedback in Teams UserVoice. You could vote here.

Microsoft will always focus on customer’s feedback and experience. Some new features would be added to the services based on customers' feedback in the future, and your good ideas will be very helpful for them to improve the service.

Your time, understanding and cooperation will be highly appreciated.

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Limit Teams Chat for multi party mediation?

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