Hi, I'm John! I will help you with this.
To help narrow things down, may I know what troubleshooting steps have you already taken? That way, we don’t go over the same things again.
Also, do you have any third-party antivirus software installed?
> Open the Windows Security app.
> Click the "Settings" (gear icon) in the lower left.
> Under Security Providers, click "Manage Providers".
> Verify if Microsoft Defender Antivirus is the active antivirus and Windows Firewall is the firewall.
> If not, please uninstall the third-party antivirus, restart your PC, and check again at Settings > Windows Update.
If issue persists, please provide me the troubleshooting steps you've already tried.
Click "Reply" below to let me know.
Regards,
John J.D.