OneDrive for Business Plan 2 Storage Limit 25TB

Question

Hi, I am working with the Microsoft Support team and I can't seem grasp on idea of "Unlimited" storage what Microsoft is referring to? 

Can someone understand this have you done beyond 25TB on OneDrive?  I was planning to upload 70TB worth video archive files to OneDrive P2, but the support told me OneDrive P2 is limited to 25TB and I need to create SharePoint TeamSite which is also limited to 25TB. So where is the "Unlimited" storage?

Answer 1

Hi Munsu71,

You may have received an email/reply to your question with a number suggesting that you call Microsoft. Do NOT call, it’s a scam. The phone number does not belong to Microsoft, the scam post has been deleted and the user’s profile is inactive now.

Further, according to support article, when you need cloud storage for individual users beyond the initial 5 TB, admins can open a case with Microsoft technical support to request it. Additional cloud storage will be granted as follows:

• When a user has filled their 5 TB of OneDrive storage to at least 90% capacity, Microsoft will increase your default storage space in OneDrive to up to 25 TB per user.
• For any user that reaches at least 90% capacity of their 25 TB of OneDrive storage, additional cloud storage will be provided as 25 TB SharePoint team sites to individual users.

For detailed information, see OneDrive service description

Reference: Compare OneDrive plans

When they say unlimited, I believe it means they can increase the storage to a certain limit in Plan 2 whereas for other OneDrive plans (such as Plan 1), the storage is fixed to 1 TB per user.

If you need any help, let me know. Have a nice day and stay safe😊

Regards,

Neha

Answer 2

Thanks for your reply, Can you explain a little bit more on following

• For any user that reaches at least 90% capacity of their 25 TB of OneDrive storage, additional cloud storage will be provided as 25 TB SharePoint team sites to individual users.

What is it mean by 25 TB SharePoint team sites to individual users? Do I need to create a team site  for just one user?

Answer 3

Hi Munsu71,

25 Tb is the max storage per site collection but basically, it depends on how many licenses you pay for! ( 1 TB  plus 10gb per user ).

For more info, see SharePoint limits

Regards,

Neha

Answer 4

Hi Munsu71,

If you need any help, please feel free to update us.

Regards,

Neha