How to disable slide/glide tochpad gesture that opens screenxpert

Question

Hello,

I just bought a new asus laptop.Recently I noticed that when I slide from the right corner of the tochpad down the center an app claeed screen xpert opened. I unistalled the app and now when I slide the touchpad it takes me to microsoft store on the screen expert page. I want to disable that gesture but in the windows settings I only get the option to disable three finger ot four fingers gestures.

Answer 1

Hello, Paul Banuta

Welcome to the Microsoft community.

Thank you for your feedback. Your new ASUS laptop trackpad has a special gesture: swiping down from the top right corner will jump to the Microsoft Store's ScreenXpert page (app uninstalled.) Windows 11 settings only supports disabling three- or four-finger gestures, and it is not possible to turn off this particular gesture directly. Here are some troubleshooting options:

1. Disable the gesture via ASUS Control Software

Check and update ASUS touch drivers

Download the latest touchpad driver from the ASUS website:

ASUS driver download page → Enter the notebook model number → Download the touchpad driver or ASUS Precision TouchPad.

Restart the computer after installation.

Using ASUS Armoury Crate or Smart Gesture

Open the pre-installed Armoury Crate or ASUS Smart Gesture (if present).

In the “Trackpad” or “Gesture” settings, find the option similar to “Edge swipe operation” and turn off the binding related to the top-right corner swipe.

2. Try a clean start

Press Windos+R and type :

msconfig

Click on “Services” above, and check the “Hide all Microsoft services” box below. Be sure to check this box, or else disabling some Microsoft services may cause serious problems such as failure to boot. Click “Disable All”. Click “Startup” at the top, click “Open Task Manager”, click “Startup” at the top of the Task Manager (Working Administrator), right click on each of them. Right-click on each item whose “Status” is “Started” and select “Disable”.

After booting, open Task Manager and make sure there are no non-Microsoft processes. See if it returns to normal. 

If it is normal, you can open the disabled services, daily use of software, etc., to see if a certain cause of the anomaly.

How to perform a clean boot in Windows - Microsoft Support 

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.  

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track. 

3. Remove residual ScreenXpert associations

Disable ScreenXpert related services

Press Win + R and type services.msc to enter.

Find the service whose name contains ScreenXpert or ASUS → Right click and select “Stop” and set it to “Disable”.

Remove Registry Associations

Press Win + R and type regedit to run Registry Editor as administrator.

Navigate to the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\UriSchemeBindings

Find the key value related to screenxpert (e.g. screenxpert://*), right click to delete it.

Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article. 

4. Reset touchpad settings

Uninstall and reinstall the touchpad driver

Open Device Manager → Expand “Mouse and Other Pointer Devices”.

Right-click to uninstall the touchpad device (the name usually contains Precision Touchpad) and check “Remove Driver”.

Restart your computer and the system will reinstall the driver automatically.

Reset Windows Touchpad Default Settings

Go to Settings → Bluetooth and other devices → Touchpad.

Click “Reset to Defaults” (if present).

5. Block jumps to Microsoft Store

Disable URI protocol association

Press Win + R and type Control Panel → Select “Default Programs” → “Set Default Programs”.

Find Microsoft Store in the list → Click “Choose default for this program” → Uncheck screenxpert related protocols.

Blocking Jumps with Third-Party Tools

Install a tool such as UniEdge to block specific URL jumps.

Disclaimer: Microsoft provides no implied or other warranties and/or guarantees, and is not responsible for the information you obtain from third-party linked sites or for any technical related support.

If it still doesn't work, we recommend contacting ASUS Customer Service, who can also give you a more professional answer.

I look forward to your feedback.

Best Regards,

Aaron| Microsoft Community Support Specialist