touchpad is not working since windows 11 update

Question

in my HP laptop touchpad is not working after windows update

Answer 1

in my HP laptop touchpad is not working after windows update

I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs ... The new update to Windows 11 is causing a lot of problems for everyone. They should rather allow the option to uninstall the update to the new Windows 11 and allow us to continue using the old version rather than having to struggle like this ...

Answer 2

Same problem here.

How can I update the drivers when right-click is not working?

Thanks

Mark

Answer 3

I had this problem occur recently with my HP250G7 laptop and could find no solution until I noticed an optional win 11 update described as' Microsoft - HIDClass - 10/27/2015 12:00:00 AM - 9.9.108.0'. I applied this update a few days ago and I have not seen the issue since. Might be worth a try.

Answer 4

Dear aman jhariya,

Welcome to the Microsoft Community

I'm sorry to hear that your touchpad is not functioning after a Windows 11 update. This can happen due to driver compatibility issues or settings being altered during the update process.

Let's go through some steps to troubleshoot and resolve the issue.

Update Touchpad Drivers via Device Manager:

Right-click on the Start button and select Device Manager.

Expand Human Interface Devices and Mice and other pointing devices.

Look for a device with the name HID-compliant touchpad, Synaptics, ELAN, or similar.

Right-click the touchpad device and select Update driver.

Choose Search automatically for updated driver software.

If the above steps don’t work, right-click the touchpad device and select Uninstall device.

Restart your computer. Windows should automatically reinstall the driver.

Download and Install Latest Drivers from HP:

Go to the HP Customer Support - Software and Driver Downloads.

Enter your laptop model and select the operating system (Windows 11).

Download the latest touchpad driver and install it.

Restart your computer after installation.

Check BIOS/UEFI Settings:

Restart your laptop and press the designated key to enter BIOS/UEFI settings (usually Esc, F2, F10, or Del).

Check your laptop’s manual for the correct key if unsure.

Find the touchpad option (sometimes under Device Configuration or Internal Pointing Device) and ensure it is enabled.

Save changes and exit.

Uninstall Recent Updates

If the issue began after a recent update, rolling back updates may help:

Go to Settings > Windows Update.

Click on Update history > Uninstall updates.

Uninstall any recent updates that might be causing system instability.

Perform a System Restore:

Search for Create a restore point in the Windows search bar and select it.

Go to System Restore.

Select a restore point before the recent update.

Follow the prompts to restore your system to this point.

If none of the above steps work, it may be beneficial to contact HP support for further assistance. There might be a deeper issue that requires professional diagnosis and repair.

Best Regards,

Martin | Microsoft Community Support Specialist

Answer 5

when i expand Mice and other pointing devices i don't see any option of touchpad