Outlook emails missing text

Jason Anderson 11 Reputation points

Today when I opened outlook previously and newly received emails in all boxes, including the trash, are showing the first line and no other text. Attachments appear to be intact. For example I open an email and it says Hi Jason and nothing else after that. If I reply to that email, the reply contains no previous information at all.

I've disables all add ins and still getting this. Restarted my PC multiple times. Changed to plain text. Selecting text only allows me to select the Hi Jason so no other "white" text, etc.

My emails show up fine on my iphone mail app.

Any ideas?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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8 answers

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  1. Allan J. Ashinoff 481 Reputation points

    I've noticed that if you open the email in a browser it works fine. This kind of corresponds with the ability to be seen opening an email on on my cell phone.

    1 person found this answer helpful.
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  2. Dave Patrick 341K Reputation points MVP

    Looks like they're working on it.
    We’re investigating an issue with email message visibility in Outlook. Outlook on the web appears to be unaffected. More details can be found under EX255650 in the admin center.

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
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  3. Taff Lovesey 1 Reputation point

    Ditto. It was OK earlier today but now all I get is the first line or two of text in all of my Outlook emails.
    Smells like a faulty update again :-(

    Solution please Microsoft!!!

  4. Rob Brown 1 Reputation point

    Hi Guys, Same here in sunny Brisbane. I can see the text in the Focussed list but nothing in the preview or if I open the message. I have even fwd'd the message to myself via my home email to no avail.

    KInd regards


  5. Scott Shulga 1 Reputation point

    I have the same problem! No text appears after the first line.

    Help us Microsoft Tech Support !