Opening marvel rivals

Anonymous
2024-12-23T13:55:02+00:00

Hi, i am trying to play marvels rivals but it says that i need to update my graphics driver and when i ignore that it syas that my directX12 is not supported on my system. My laptop is a surface pro 8, is also said "Please update your Windows 10 64-bit operating system (version 1909 or later) and upgrade your graphics card driver. Ensure that your graphics card meets the minimum requirements (NVIDIA GTX 1060 or AMD RX 580)." but im using windows 11.

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 937.2K Reputation points Independent Advisor
    2024-12-23T16:02:08+00:00

    Thank you for the screenshots.

    On your device you only have integrated Intel graphics on your Intel processor, that has no dedicated VRAM, it just uses shared system RAM, the minimum system specifications for Marvel Rivals is a dedicated graphics card with a minimum of 3GB of VRAM, so you will not be able to play that game on your hardware.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-12-23T15:58:21+00:00

    here you go!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. DaveM121 937.2K Reputation points Independent Advisor
    2024-12-23T14:27:49+00:00

    Hi, I am Dave, I will help you with this.

    1

    Click your Start Button, then just type dxdiag and press Enter.

    Select the Display tab on the resulting DirectX utility.

    Please provide a screenshot of that Display tab.

    2

    Right click your Start Button and open Device Manager.

    Expand the Display Adapters section, please provide a screenshot of that window.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2025-01-19T01:28:31+00:00

    Can you explain what we should see in that screenshot to be able to tell if it has a dedicated graphics card? Would there be another line called VRAM? I am having the same issue and would like to understand how to read this screenshot.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2025-01-03T10:44:08+00:00

    hi dave, would anyone be able to help me assess if my system is able to run marvel rivals?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments