Intune - USB block

karthik palani 1,016 Reputation points
2021-05-12T11:48:23.683+00:00

Hi All,

I am trying to create a USB block policy on the test machines. Seems for some reason it says not applicable or pending. The device is online

96011-at.jpg

I tried attack surface reduction policy, administration template policy, Device control policy. Nothing is getting applied. Is there any prerequisites need to be fulfilled for this to work. Please suggest

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,654 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,087 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Crystal-MSFT 40,706 Reputation points Microsoft Vendor
    2021-05-13T01:17:27.183+00:00

    @karthik palani , From your description, I know some Intune policies are not applied with not applicable status or pending.

    Firstly, please ensure the OS is Intune supported. Here is a link list the supported OS in Intune:
    https://learn.microsoft.com/en-us/mem/intune/fundamentals/supported-devices-browsers#intune-supported-operating-systems

    If the OS is in the supported list, please firstly focus on one affected policy and collect the following information to troubleshoot

    1. Could you let us know how many devices are affected? What is the OS version? And What are the manufacture of these affected devices?
    2. Please get a screen shot of the configuration of one affected policy.
    3. Please check the event log under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider->Admin on one affected client to see if there's any error related.

    If there's any update, feel free to let us know.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  2. karthik palani 1,016 Reputation points
    2021-05-14T09:39:14.123+00:00

    Thanks for your response. We are using Windows 10 v1709 and later. I tried even on 1809v. Remaining information i will check and update you at the earliest


  3. karthik palani 1,016 Reputation points
    2021-05-18T14:28:06.007+00:00

    Yes Crystal, I tried on 1909v as well. It says not applicable or pending. Any insights let me know please