My headset microphone is not detected.

Question

My headset microphone is not detected. Yesterday I ordered a hyperx cloud stinger headset (my first ever expensive gaming headphone ) and the microphone wasn't detected for a reason. So how it all happened that my headset mics wont work on my laptop is because once when I all time plugged my headset it took while till it was connected than I could hear everything in it. So once I just resetted my audio settings than no sound and things were there. Later I downloaded realtek and than speakers were installed and when I plugged my headset in than no headset was detected but I could find it as speakers but that is no problem. But the problem is that it didn't detect any headset microphone but it used my laptop microphone which is kinda awkward since I game with my friends and they could hear background noises. So I am really pissed off since my laptop won't detect any headset microphone, I also connected the 2 plugs for headphone and microphone and it still didn't recognize it. Now I disabled the realtek audio and now I haven't anything to hear sound. What I want is a perfect solution that my laptop would detect my headset and the microphone and when I look at device manager the headset isn't even there I also tried restarting my laptop still not recognized. Can someone help me please?!

Answer 1

I tried everything you mentioned and still it didn't fix my problem and this is really frustrating. The thing is, in the recording tab, there is no microphone of my headset displayed, but while I try to plug in my other headset, it shows its microphone. FIX THIS! PLEASE

Answer 2

Good day Yuvrajshah,

You can proceed with these steps.

-Go to Device Manager

-Expand the Sound and Video Game Controller

-Look for Audio driver that was installed

-Right click and Uninstall.

Once uninstalled go to this link and download and install the driver.

https://global-download.acer.com/GDFiles/Driver...

https://global-download.acer.com/GDFiles/Driver...

Once the drivers are downloaded and installled restart andd check.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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Answer 3

I tried to use my headset mic on my next laptop and cell phone and it worked.
System Model: Predator PH315-53
Manufacturer: Acer

Answer 4

Good Day Yuvrajshah,

I appreciate your time getting back to this thread, can you please try to connect your headset using a different device for us to check if the issue is with your computer or the headset itself.

If it does the same using a different device means that the hyperx cloud stinger headset is faulty.

If the hyperx cloud stinger works using a different computer , What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer and post it here.

If you are using a custom built pc look for Baseboard version and Baseboard product and post it here

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 5

Good Day Yuvrajshah,

My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Go to Settings

-Click System

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and Playing Audio and run the troubleshooter.

-Go to Device Manager

-Expand the Sound and Video Game Controller

-Look for Audio driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Connect the Headset and proceed with these steps.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Recording tab

-Right click the Headset Microphone and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Headset Microphone and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click OK

-Click Advance Tab

-Uncheck the box to "Allow application to take exclusive control on this device"

Turn on Microphone Privacy in each app.

Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Then, allow apps access to your microphone.

Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart and check the Headset Microphone.

If issue persist, let's download the updated driver.

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer and post it here.

If you are using a custom built pc look for Baseboard version and Baseboard product and post it here

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.