Copilot pop up has started appearing every 15 seconds. I’m ok windows 11 home latest update. How do I stop this? It makes pc unuseable.

Question

Copilot pop up has started appearing every 15 seconds. I’m ok windows 11 home latest update. How do I stop this? It makes pc unuseable.

Answer 1

Hello，Joe Colangelo

Thank you for posting in the Microsoft community.

I understand that your Copilot pop-up window appears every 15 seconds, and that the Copilot autostart feature that was once introduced in the Windows 11 preview channel and may currently be pushed on some spec-compliant computers may cause Copilot to actively load each time you turn on your computer, resulting in frequent pop-ups, especially if the settings aren't synced correctly or if the user doesn't turn off the feature in a timely manner. feature. Secondly, account profile errors may also cause system applications to run abnormally, especially if permissions are set incorrectly or configurations are missing. Therefore, we can start by following the steps below to narrow down the issue and we will do our best to continue investigating this issue for you.

Ⅰ. Turn off the Copilot auto-start function (if available)

• Please open "Start" > "Settings" > "Personalization" > "Copilot" and turn off "Open Copilot when Windows starts".

II. Changing Account Profiles

This will help troubleshoot if there are any errors under the current account profile, and if they are resolved in the new account, replacing the account will be the least laborious way to do it. Your data files will not be lost during the testing and migration of the account and can be found and copied to the new account directly from File Explorer under the C drive.

• Click on the Start button in the bottom left corner of the screen and select the Settings icon (gear shape).
• In the Settings menu, select the “Accounts” option.
• To add a user, click on “Family and other users” and then click on “Add another user” in the “Other users” section. For changing users, select the user account you want to change and click “Change Account Type”.
• Follow the prompts, enter the required information (e.g. email or username), set the new account type, and finally click “OK” to save the changes.
• You can refer to the following link for more detailed steps:
• Manage user accounts in Windows - Microsoft Support

Ⅲ. Perform a clean boot

The method is as follows

1. Tap Windows+R, type msconfig
2. Open System Configuration and select General tab - Selective Startup.
3. Remove the tick for Load startup items.
4. Go to the Services tab - click Hide all microsoft services in the bottom left corner, and then click Disable all.
5. Click OK and restart your computer. (Be sure to select Hide all microsoft services first, and then click Disable all, otherwise it may lead to unforeseen problems such as not being able to access the system.)
6. Check to see if the problem still recurs.

Disclaimer: Clean boot is a process of starting Windows with a minimal set of drivers and startup programs so that you can determine if background programs are interfering with your games or programs and to help you figure out the cause of the problem. It will help you get back on track. If you need further information on this feature, please refer to this link How to perform a clean boot in Windows - Microsoft Support

Ⅳ. Try to repair the system

• Search for CMD, find the command prompt, and choose to run in administrator mode.
• Enter the following commands one by one, please make sure to execute the next command after the previous one is completed.

    DISM /Online /Cleanup-Image /ScanHealth
  
    DISM /Online /Cleanup-Image /CheckHealth
  
    DISM /Online /Cleanup-Image /RestoreHealth
  
    SFC /Scannow
  

• After the scan is complete, you can check the scanning information to see if the problem has been detected and fixed.

Also, there is some information I would like you to provide, which will help us test and analyze.

• Please take a picture or screenshot of what Copilot's popup window shows and share it with us by replying in this thread.

After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!

Best Regards，

Rota|Microsoft Community Support Specialis