Windows 11 now not active and won't let me activate. How to fix? I DONT KNOW WHAT TO DO

Question

A few days ago Windows 11 stopped being active and it won't allow me to activate it again. During this year, some parts of my computer have been changed, the hard drive and the battery.

I attach screenshots of what appears to me. I used ShowKeyPlus to view Windows product information.![](https://learn-attachment.microsoft.com/api/attachments/32bf30cc-00c0-4008-a072-7c54b29edc34?platform=QnA

PS: I honestly don't have any knowledge about computers, so the support that I was able to find online for the error that appears is of no use to me, because it doesn't tell me exactly what to do.

Thank you.

Answer 1

All I did was reboot after an update and it did that. I can't even get any Ms people to address the issue. I didn't change a thing. I ended up having to just format and lose everything, as my files were encrypted. Started just by updating a driver for my AIO..

Answer 2

I have the same problem, after significant rebuild - new mb, cpu, hard drive all after a Win 10 crash. I rebuilt for Win 11 compatibility and installed Win 11 from boot disk. The system recognizes my account and I can log on as admin. I check my Microsoft account, and the new machine is listed under devices. I removed the old machine. I have followed all these steps and more. Logged 3 tickets with MS. They keep closing the ticket say it is resolved when it is not. I really can't think of what else to try.