iOS Microsoft Authenticator bug, multiple accounts

Brian McLeod 1 Reputation point
2021-05-14T14:17:33.107+00:00

We have a SaaS product with multiple tenants, and sometimes users have authentication for multiple tenants.
If they try and add 2fa using Microsoft Authenticator and rename the account to something like (<domain> 1st account)
Then try and add via QR code for a second tenant, it blocks them saying it will overwrite their first account.

This does not happen on the Android version, nor does this bug happen on other authenticator apps.
Adding via secret key is not viable.

Please advise on how to get around this bug without typing in the secret key, or provide a date when this bug will be fixed and released.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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