How do i delete this PUADlManager:Win32/Snackarcin virus?

Question

It says that it is affecting "file: C:\Users\fmars\AppData\Local\Temp\jyjW6TkW\propertywih.tmp" but i deleted all of my temp files and it is still there. I run virus checks and when it pops up, i click remove, and then when i run another virus check its still there. I dont know where to find it because i went through my temp folder and nothing was there so i deleted all of the files in it and the virus still pops up in the scanner. What do i do here?

Answer 1

Hi ,

I am Ivan, I will help you with this.

Run a scan with Malwarebytes and Microsoft MSRT to see if they can find this virus. If they can't, it may have been removed and the Microsoft Defender History may have a bug

MSRT: https://www.microsoft.com/pt-br/download/detail...

.This happens because the scan history doesn't reset and keeps repeating that the virus is still there but has already been removed.

The solution would be to reset the antivirus checklist.

Then, to remove the Protection history, go to the directory below:

C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service > Delete all the files inside it and restart your computer.

Here you can see more procedures for a more complete scan:

https://answers.microsoft.com/en-us/windows/for...

Hope this helps.

If you find the answer helpful, please mark it as an answer.

Independent Advisor - Community

Thanks