Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,772 questions
Blue screen on connect
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Istvan Nyari
1
Reputation point
I am using my workstation via the remote console from both MacBook and an another Windows 10 desktop.
I noticed after I connected to my workstation over the windows version, I can't connect to it from my MacBook, because I get a blue screen with "Please Wait" message.
I can't connect with the Mac version of the Remote Console (osx or iPhone) until I restart the workstation.
After the workstation restart the Mac version able to connect again.
Is any solution for this problem, because I use to switching between the devices while I am working, so I can't restart the workstation all the time when I have to switch device.
{count} votes
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Karlie Weng 19,241 Reputation points Microsoft External Staff2021-05-17T02:40:13.1+00:00 what's the operating system of your workstation machine?
Are you aiming to connect to your workstation simultaneously by mac and windows ? or just after windows without restart? -
Karlie Weng 19,241 Reputation points Microsoft External Staff
2021-05-31T01:46:59.223+00:00 We have not heard from you for several days, any update?
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Istvan Nyari 1 Reputation point
2021-05-31T06:00:48.553+00:00 Sorry, I missed the previous question.
On my workstation, a Windows 10 Pro (10.0.19041) is running.
I never try to connect to it simultaneously.
I have a problem only if I try to connect with the Mac client after the workstation was used by a windows client before.
In this situation, I can't connect before I restart the workstation through the Windows client. Otherwise, I get the blue 'please waiting' message on the Mac client. -
Karlie Weng 19,241 Reputation points Microsoft External Staff
2021-06-02T01:27:15.05+00:00 Try connect with IP instead of machine name.
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Istvan Nyari 1 Reputation point
2021-06-10T18:56:02.323+00:00 I always use the IP address and not the machine name.
The connection is always happens, but seems the remote windows doesn't get to the login.
This is why get the "please waiting" blue screen of the workstation. (I guess)
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