Dear Anubrat Sahoo,
Thank you for reaching out and providing detailed information about the issue with the process "TCPSVCS.EXE" consuming all your GPU resources and causing overheating. This behavior is definitely unexpected, especially for a network-related service.
Based on what you've described, it’s possible that a third-party application or even a malicious program could be causing the abnormal GPU usage.
Let's go through a few steps that might help resolve this issue.
**1. Check for Suspicious Programs.**Since this type of high resource usage isn't typical for a system process like TCPSVCS.EXE, I suspect a third-party program could be at play, potentially even using your GPU for cryptomining or other intensive tasks. Here's what I recommend:
- Review Recently Installed Programs: Go to Settings > Apps > Installed apps and sort by the installation date. If you see any unfamiliar or suspicious programs, consider uninstalling them and see if the problem persists.
- Check for Browser Extensions: Sometimes browser extensions can cause system-wide issues. If you've installed new extensions, try disabling or uninstalling them temporarily.
**2. Scan for Malicious Programs.**Though you've already run antivirus scans, it's a good idea to perform a deeper, more thorough check with different tools. Besides Windows Defender, you can use reputable third-party security software such as Malwarebytes and AdwCleaner. These tools can sometimes catch malicious programs that traditional antivirus might miss.
3. Perform a Clean Boot
A clean boot will help you determine whether a startup application or service is causing the problem. Here’s how to do it:
- Press Windows + R, type msconfig, and press Enter.
- Under the Services tab, check Hide all Microsoft services, then click Disable all.
- Go to the Startup tab and click Open Task Manager. Disable all the startup programs listed there.
- Restart your PC and check if the GPU usage spikes again.
Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.
These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.
If the problem goes away after the clean boot, one of the third-party programs running on startup may be responsible.
If none of the above solutions resolve the issue, consider using the Event Viewer to see if there are any error logs or warnings related to the TCPSVCS.EXE process. It might give further clues about what's causing the abnormal GPU usage.
Please try the steps mentioned above, and I’d be happy to hear back from you with the results.
Best Regards,
Martin | Microsoft Community Support Specialist