process name "TCP/IP" is eating up all my gpu resources which is leading to overheating of my laptop

Anonymous
2024-10-15T16:40:52+00:00

it is located in system 32 named as "TCPSVCS.EXE".

  • i tried running an antivirus also microsoft safety sanner but it didnt help.
  • when i manually end the process from task manager my gpu usage decreases and my laptop cools down.
  • i have omen 16 3050ti with ryzen 7 processor running windows 10.
Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2024-10-16T09:15:11+00:00

    Dear Anubrat Sahoo,

    Thank you for reaching out and providing detailed information about the issue with the process "TCPSVCS.EXE" consuming all your GPU resources and causing overheating. This behavior is definitely unexpected, especially for a network-related service.

    Based on what you've described, it’s possible that a third-party application or even a malicious program could be causing the abnormal GPU usage.

    Let's go through a few steps that might help resolve this issue.

    **1. Check for Suspicious Programs.**Since this type of high resource usage isn't typical for a system process like TCPSVCS.EXE, I suspect a third-party program could be at play, potentially even using your GPU for cryptomining or other intensive tasks. Here's what I recommend:

    • Review Recently Installed Programs: Go to Settings > Apps > Installed apps and sort by the installation date. If you see any unfamiliar or suspicious programs, consider uninstalling them and see if the problem persists.
    • Check for Browser Extensions: Sometimes browser extensions can cause system-wide issues. If you've installed new extensions, try disabling or uninstalling them temporarily.

    **2. Scan for Malicious Programs.**Though you've already run antivirus scans, it's a good idea to perform a deeper, more thorough check with different tools. Besides Windows Defender, you can use reputable third-party security software such as Malwarebytes and AdwCleaner. These tools can sometimes catch malicious programs that traditional antivirus might miss.

    3. Perform a Clean Boot

    A clean boot will help you determine whether a startup application or service is causing the problem. Here’s how to do it:

    • Press Windows + R, type msconfig, and press Enter.
    • Under the Services tab, check Hide all Microsoft services, then click Disable all.
    • Go to the Startup tab and click Open Task Manager. Disable all the startup programs listed there.
    • Restart your PC and check if the GPU usage spikes again.

    Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem. 
    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.

    If the problem goes away after the clean boot, one of the third-party programs running on startup may be responsible.

    If none of the above solutions resolve the issue, consider using the Event Viewer to see if there are any error logs or warnings related to the TCPSVCS.EXE process. It might give further clues about what's causing the abnormal GPU usage.

    Please try the steps mentioned above, and I’d be happy to hear back from you with the results.

    Best Regards,

    Martin | Microsoft Community Support Specialist

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  2. Anonymous
    2024-10-16T10:33:02+00:00

    This sounds like it could be a miner. To thoroughly check for malware, please run a scan with Farbar Recovery Scan Tool (FRST) and share your logs.

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    Note: If you are using Edge, SmartScreen may initially block the download.

    Click on the three dots next to the warning and select Keep => Show more => Keep anyway.

    • If your computer's language is not English, rename FRST64.exe to FRST64English.exe
    • Run the tool, leave the default settings, and press Scan.
    • Zip the logs, FRST.txt and Addition.txt, then upload to a cloud storage service like OneDrive or Google Drive.
    • Post the share link.

    Share OneDrive files and folders - Microsoft Support

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