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Teams hogging memory, running slowly

Anonymous
2019-03-01T17:32:00+00:00

Hi

Teams is almost killing my laptop. Here's an example:

Is there anything  can do to reduce Teams' memory usage?

Or do I just need to buy more memory?

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  2. Anonymous
    2019-03-07T09:51:50+00:00

    Hi oldhasbeen,

    Thanks for your information. You can also try to re-install the Teams app(https://teams.microsoft.com/downloads) and see if there’re any improvements. Or you can use the Teams web app as a workaround.

    Best Regards,

    Huni

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  3. Anonymous
    2019-03-03T07:24:50+00:00

    Just found a MUCH more popular uservoice request

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17219609-teams-uses-600mb-and-is-super-slow

    Nearly 5,000 votes and 500 comments!

    Last update from Microsoft:

    "

    Sep 10, 2018

    The feature is still being worked upon. Many different changes are going into Teams and will provide a slow but steady pace to our performance increases.

    I don’t have any new details at the moment but hope to get some additional feedback in the next several weeks.

    -Warren"

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  4. Anonymous
    2019-03-03T07:08:55+00:00

    Thanks for this but it doesn't really help.

    I've voted for the UserVoice option and two others on similar themes:

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34789129-high-cpu-time-memory-and-disk-reads-writes

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33847345-desktop-app-should-use-much-less-system-memory

    .. and will circulate an email at the place I'm working asking others to do the same.

    Until this issue is dealt with, no way can Teams replace Skype for Business in major applications like call centres

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  5. Anonymous
    2019-03-01T20:50:11+00:00

    Hi oldhasbeen,

    Thanks for posting in our forum. For your problem, I suggest you try to clear the caches of Teams and see if there is any improvement:

    Go to  %appdata%\Microsoft\teams Then delete the following files. As a side note, you can move the files to another place to avoid the data loss.

    a. In Application Cache > Cache folder, delete all files in it.

    b. In Blob_storage folder, delete all files.

    c. In Cache folder, delete all files.

    d. In databases folder, delete all files.

    e. In GPUCache folder, delete all files.

    f. In IndexedDB folder, delete the .db file.

    g. In Local Storage folder, delete all files.

    h. In tmp folder, delete all files.

    If the issue persists, we suggest you vote for the feedback below via the following link. There is no option in Teams to reduce the memory usage.

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33643924-reduce-memory-usage

    Many features of current programs have been designed and upgraded based on customers’ feedback.

    Best Regards,

    Huni

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