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The sound will lag behind 3-5 seconds. Win 11.

Anonymous
2023-05-15T15:38:57+00:00

Hi all. I ran into such a problem. On my laptop (huawei matebook 16) the sound started to slow down. At some point, for example, when opening a video, the sound will lag behind by 3-5 seconds. That is, I see what they are saying, but I hear the sound after 5 seconds.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-15T17:14:09+00:00

    What is your BIOS date? Did you update the drivers from Huawei support site?

    Yes, I just checked, the latest BIOS version is 2.28.

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  2. Igor Leyko 111K Reputation points Independent Advisor
    2023-05-15T17:08:39+00:00

    What is your BIOS date? Did you update the drivers from Huawei support site?

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  3. Anonymous
    2023-05-15T16:44:59+00:00

    screenshot

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  4. Anonymous
    2023-05-15T16:28:03+00:00

    Screenshot from the Main or Stats tab?

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  5. Igor Leyko 111K Reputation points Independent Advisor
    2023-05-15T16:13:03+00:00

    Hi Edvards,

    My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

    Please check for a BIOS updates, reinstall all Windows 11 compatible drivers from Huawei support site.

    Id this will not help, please use third-party LatencyMon tool for diagnosis and show the result.

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