How to fix "Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS."

Question

While attempting to install Ubuntu on Terminal, I encountered the following error:

Installing, this may take a few minutes...

WslRegisterDistribution failed with error: 0x80370102

Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS. For information please visit https://aka.ms/enablevirtualization Press any key to continue...

I have already run Hyper V in bios: Intel Virtualization Technology, and VT-d

I have already active Hyper V and Virtual Machine Platform in Turn Windows feature on or off

I use MSI mainboard and intel CPU.

Despite these efforts, the issue persists. Could you please provide guidance on resolving this problem?

Thank you for your assistance.

Answer 1

Hi, Ken,

Sorry to hear you're experiencing this issue.

Usually, this problem is caused by a corruption of the Hyper-V. Uninstalling and reinstalling the Hyper-V would fix this problem.

Step 1: Uninstall

1-Click on Start, search for "Turn Windows features on or off" and click on that

2-Uncheck "Hyper-V" and "Virtual Machine Platform"

3-Then click on OK to uninstall and reboot your PC

Step 2:Re-install

1-Click on Start, search for "Turn Windows features on or off" and click on that

2-Check "Hyper-V" and "Virtual Machine Platform"

3-Then click on OK to install and reboot your PC

Step 3: Set Hyper-V to start automatically with Windows.

1-Click on Start, search for Command Prompt

2-Right-click on that and select "Run as Administrator"

3-Paste this command and press Enter:

bcdedit /set hypervisorlaunchtype Auto

4-Reboot your PC and try to install Ubuntu again

I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

Answer 2

hi RobinsonSilvestre,

It work for me. Your guidance and instructions have helped me overcome the problem I was facing.

Thank you once again for your assistance.

Answer 3

Rrealice los 3 pasos, y el error persiste :(