How to stop Google Chrome pop up ads

Reported
Anonymous
2024-04-18T00:20:10+00:00

Hello Community;

 **I have an HP desktop PC  with  OS  of windows 10 Home.**

Just recently, on boot up, there are pop up ads that appear on the right side of my monitor, also the ads will pop once in awhile when I am using the pc.

**In the top left corner of the picture is says " GOOGLE CHROME " is this the sender ?.**

I wanted to send you a snapshot of my desktop showing the pop up ads, could not find a way to send it.

Thanks for reading

Beep01

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

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  1. Tin Luna 19,040 Reputation points Independent Advisor
    2024-04-18T00:58:09+00:00

    Hi Beep01,

    I'm Christine, an Independent Advisor. Looks like you're seeing a Google Chrome ads popup on your screen. No worries, I'll do my best to help you.

    Please try to send screenshot by following the steps from the link below:

    https://answers.microsoft.com/en-us/feedback/fo...

    Will wait for your response.

    Thank you,

    Christine L

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  2. Anonymous
    2024-04-18T17:19:13+00:00

    Christine L. ;

    Yes you are correct, I will sometime receive 3 or more at one time.

    I am sending a screenshot of the latest one that i received.

    Thanks for your help.

    Beep01![](https://learn-attachment.microsoft.com/api/attachments/954693dd-e13f-4853-8368-3e54a5569adb?platform=QnA

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  3. Tin Luna 19,040 Reputation points Independent Advisor
    2024-04-18T22:30:11+00:00

    Hi Beep01,

    Thanks for updating me. Appreciated.

    May I know if you've tried to reset your Google Chrome browser already?

    Kindly check and follow the steps below:

    1. From your Google Chrome browser, please click the Main menu or the 3 dots button and choose Settings, and hit Advanced.
    2. Choose Privacy and Security Section and click Site Settings and click Notifications.
    3. Please find the names of the websites that you're seeing on the popup and hit Remove.

    Please restart and check if the issue persists. If yes, please check and follow the steps from the link below:

    Remove unwanted ads, pop-ups & malware

    https://support.google.com/chrome/answer/276594...

    Please let me know how it goes.

    Thanks ,

    Christine

    Standard Disclaimer: This link is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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