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Not able to connect Windows 11 Computer to TCP/IP Printer

Anonymous
2024-03-04T16:11:12+00:00

I work at a co-working space and the printer here is a Canon Image Runner that you connect thru TCP/IP. I set it up a few weeks ago fine and everything worked great until about one week ago it suddenly stopped connecting.

Colleagues here at the coworking space print daily without issue.

My computer simply cannot connect to the printer's IPv4 address. I have tried to disable the firewall and it did not work. I uninstalled the printer and tried to reinstall it and that did not work. I have tried to ping the IP address of the printer and get request timed out responses.

I have been trying and looking all over the web for solutions for this issue and cannot find any.

Any help is appreciated.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-03-04T17:15:54+00:00

    This is the only network in the space. I can ping other local devices on the network.

    I just switched it over to private network and I actually just saw the printer pop up on my eset network scanner. But still cannot ping the IP

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  2. Anonymous
    2024-03-04T16:55:54+00:00

    That is odd. Here are few long shot thoughts -

    Are there multiple networks in your "coworking space"? If so, Are you connected the proper one?

    Can you ping other computers or devices on the same network?

    A long shot - Check that your network profile is still Private and not public.

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