Metadata staging failed, for Event ID:131

Question

Metadata staging failed, result=0x80070490 for container '{5094484E-6925-FDD5-AACE-D9DA6785FB29}' Event ID:131

I check registrty DeviceMetadataServiceURL and found this URL: http://go.microsoft.com/fwlink/?LinkID=252669&clcid=0x409 , but URL redirect me to http://dmd.metaservices.microsoft.com/metadata.svc with status Error 502 Bad Gateway

Answer 1

Still no resolution as of 2/2/2024

Microsoft sure is taking its time fixing their server problem....

Answer 2

I am also facing the same issue of "Metadata Staging Failed" 131 event IDs since Dec 2023. There's also one more thread going on with many users reporting the issue. All of them, including me, have reported the problem of machine freeze multiple times a day and had restart is the only way out. Microsoft is surprisingly sitting silently and no statement/information has come out yet.

Answer 3

I tried going to that bug report to upvote it, but it says I don't have permission/access to view it. How do I get access?

Hi JenVanderputten:

The following assumes you have the Feedback Hub app (which came bundled with my Win 10 OS) installed on your computer at Settings | Apps | Apps & Features. If you don't have the Feedback Hub app installed it's available on the Microsoft Store.

When I browse to Don T's bug report at https://aka.ms/AAo1su9 in my default Firefox browser I see a pop-up asking me to click Open Link to launch my Feedback Hub app and automatically open the correct bug report. I don't know if it's relevant but when I boot up my computer I normally log in with a Microsoft account.

Instead of using my browser I can also launch the Feedback Hub app directly from the Start button on my task bar ...

... and if I search for "multiple Event ID error 131" on the Home tab of the Feedback Hub then Don T's bug report titled "Getting multiple Event ID error 131 Device Set-up Manager" (currently with 49 upvotes) is the first bug report listed in the search results. If you simply search for "Event ID 131" you'll find that multiple users have created bug reports for this same Event ID 131 error so an upvote for any of those bug reports should help to get Microsoft's attention.

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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783

Answer 4

I tried going to that bug report to upvote it, but it says I don't have permission/access to view it. How do I get access?

Answer 5

We already have that disabled via GPO ...

Hi Paul Townsend1:

Did you try the the suggested workaround exactly as described and change Settings | System | About | Advanced System Settings | Hardware tab | Device Installation Settings | "Do you want to automatically download manufacturers' apps and custom icons available for your devices?" to "No (your device might not work as expected)" on the problem device?

When you say "We already have that disabled via GPO" what setting did you disable, and is this problem computer a managed client on a local network? Note that my home computer has a Win 10 Pro OS and I do not want Windows Update delivering driver updates to my laptop (I only install driver updates recommended on the Dell support site for my Inspiron 5584) so I used my Local Group Policy Editor to configure this change (Computer Configuration | Administrative Templates | Windows Components | Windows Update | Do Not Include Drivers With Windows Updates | ENABLED) years ago when I originally purchased my laptop. Making this LGPE change alone was not enough to prevent the DeviceSetupManager Event ID 131 errors in my Event Viewer that started in December 2023.

Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783