Microsoft Store completely broken with fresh install of windows 10

Question

I tried reinstalling windows 4 times already, I tried anything I could find on the internet.. still it doesn't work. Any app I try to install from the Microsoft Store, I get the following message: "The thing you're looking for isn't here. We probably don't have it, but just in case, try searching for it" - with code 0X00000005. And If I try to update the store... I get "Unknown layout specified in manifest".

Answer 1

Hi, good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly?

There are several reports from other users experiencing the same problem. I recommend reporting the issue through the Feedback Hub app to notify Microsoft.

https://support.microsoft.com/en-us/windows/sen...

Please try this if it helps.

Open Microsoft Edge

Please try to visit https://store.rg-adguard.net/

In the drop-down list menu on the right side, select Retail

Search for:

https://apps.microsoft.com/detail/9WZDNCRFJBMP?...

Click the check mark

Download: Microsoft.WindowsStore_12107.1001.15.0_neutral_~_8wekyb3d8bbwe.appxbundle (55.8 MB)

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Got same problem, reinstalled it today, followed tons of yt videos on how to solve. None worked. I kept spamming the same methods and somehow it worked with this one: Sign out from microsoft store and close it->Windows Start ->Microsoft Store, right click on it and select App Settings -> Reset, down on that page then go check if store works and do same thing if not. Somehow it solved my problem.

Answer 3

Hi, good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly?

There are several reports from other users experiencing the same problem. I recommend reporting the issue through the Feedback Hub app to notify Microsoft.
https://support.microsoft.com/en-us/windows/sen...

Please try this if it helps.

Open Microsoft Edge

Please try to visit https://store.rg-adguard.net/

In the drop-down list menu on the right side, select Retail

Search for:

https://apps.microsoft.com/detail/9WZDNCRFJBMP?...

Click the check mark

Download: Microsoft.WindowsStore_12107.1001.15.0_neutral_~_8wekyb3d8bbwe.appxbundle (55.8 MB)

Kind regards,

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

This solved the issue, thanks!

Answer 4

Woaw I download that and it worked! Thank you.