when I try to launch an app (Roblox player) this comes up "Failed to download or apply critical settings, please check your internet connection. Error info 0: The document is empty." how do I fix it

Anonymous
2023-10-19T15:54:02+00:00

"Failed to download or apply critical settings, please check your internet connection. Error info 0: The document is empty."

Windows for home | Windows 11 | Performance and system failures

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  1. Emmanuel Santana 40,205 Reputation points Independent Advisor
    2023-10-19T16:34:24+00:00

    Hello Acey, thank you for reaching out to the Microsoft Community. I am here to help and provide assistance with any questions or concerns you may have.

    It seems like this YouTube video has been really helpful to a lot of people, judging by the comments and the fact that it addresses the same issue you're dealing with.

    I'd recommend giving it a watch, evaluating its content, and trying out the tips shared in the video by clicking on this link: https://www.youtube.com/watch?v=3M46y07TkM8.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know if you have any other questions or if there is anything else I can do to assist you.

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