File not found error 53 on every startup and quit of MS Word for Mac 2011, 14.6.6

Anonymous
2016-07-24T01:59:06+00:00

Every time I start Word,

popup says Run-time error '53':

File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM

Also every time I quit Word.

However, the file is there, and is read-able by all.

All other behavior is normal

(except that the Mendeley plug-in no longer works-- may not be a related issue).

Ideas?

MS Word for Mac 2011, 14.6.6, on OSX 10.10.5.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-06-18T05:02:43+00:00

    I had the same problem, and found that it was due to incompatible Adobe Add-in "linkCreation.dotm".

    It is located at:

    ~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized/Word

    Once you remove the file and re-start Word, no more errors.

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3 additional answers

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  1. Anonymous
    2016-07-24T13:42:33+00:00

    The error relates to the Adobe plugin - try removing the same from the word startup folder and check

    Go to library > application > Office 2011 > office > Startup > word

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  2. John Korchok 223K Reputation points Volunteer Moderator
    2016-07-25T00:07:50+00:00

    Just checking that you're looking in the right folder. This would be the Library folder at the root of your hard disk (MacHD/Library), not the one in your User folder (MacHD/Users/YourUserName/Library).

    9 people found this answer helpful.
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  3. Jim G 133.9K Reputation points MVP Volunteer Moderator
    2017-05-26T15:33:54+00:00

    You can either install an updated version of the Adobe Add-in or remove it. Either way, the error will disappear.

    6 people found this answer helpful.
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