INSTALL ERROR: 2023-07 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5028185)

Question

Hello,

When I install the following update:

2023-07 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5028185)

and restart my computer, while restarting, the update will progress until the screen suddenly reads:

"Something didn't go as planned. No need to worry - undoing changes. Please keep your computer on."

Eventually the restart process will complete, but the "Windows Update" section of settings shows "Install error - 0x8007045b" for this update, indicating it did not complete, still allowing me to try again.

I have tried each of the steps listed in the following links and do not have an anti-virus. As well, "sfc/scannow" and the "dism" commands do not detect anything wrong and always come back clean.

https://blog.pcrisk.com/windows/13476-fix-windows-update-error-0x8007045b#:~:text=The%20most%20common%20cause%20for,corrupted%20Windows%20Update%20related%2Dservices.

https://windowsreport.com/windows-update-error-0x8007045b/

Answer 1

Hello User123456_994,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try the following methods below.

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Press Windows key+R to open Run then type: services.msc

Press Enter to open Services app

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Reset Windows Update Components

https://www.elevenforum.com/t/reset-windows-upd...

If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

https://answers.microsoft.com/en-us/windows/for...

Few things to check on the PC

**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hello I have tried all these steps and my windows update still won't update please help

2023-07 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5028185)

Install error - 0x80070002

Answer 3

hello,

Installation Failure: Windows failed to install the following update with error 0x80071A91: 2023-07 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5028254).

i receive this error while update my system, i reset update component , restart the update service then perform inplace upgarde but still my problem is not resolve kindly help for this .

if you can i will give you remote for check.

Answer 4

I tried all steps listed above and the "In-Place Upgrade" fixed the issue. Thank you!