Cannot join teams meeting from ACS

Question

Cannot join teams meeting from ACS

Ravi Shankar KM 1

The error is {
"operationFailure": {
"sender": null,
"reason": "unknown",
"code": 403,
"subCode": 5222,
"phrase": "Acs user is not allowed to create conversation.",
"resultCategories": [
"ExpectedError"
],
"acceptedElsewhereBy": null
},
"CorrelationId": "<UUID>"
}

SnehaAgrawal-MSFT 22,721 Reputation points Moderator

2021-05-28T15:08:34.593+00:00

Thanks! While I am reaching out to you internally on this.

You may want to know that Communication Services users can join scheduled Teams meetings as long as anonymous joins are enabled in the meeting settings.

If the meeting is scheduled for a channel, Communication Services users will not be able to join the chat or send and receive messages.

Also Azure Communication Services interoperability isn't compatible with Teams deployments using Microsoft 365 government clouds (GCC)at this time.

You may check on roles from here: https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/about-admin-roles?view=o365-worldwide

Check this document link might be helpful: https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/chat/meeting-interop