Error code: 0xc000000e file:\windows\system32\winload.exe

Question

Hello, I’ve been having issues with the Error code: 0xc000000e file:\windows\system32\winload.exe.

Every time I turn on my pc it just pops up with the same blue screen for no reason, I haven’t done anything recently to the pc, It was fine a week or two and then we took out all the cables because we were moving houses. As soon as I built up again and turned it on, it keeps showing the same thing and I don’t know what to do. It’s a gaming pc that I play games and haven’t done anything to it. I don’t know how to fix it and where to buy the items for it to be fixed. Do I have connect something to it and then what? Please help me as soon as possible, thank you.

Answer 1

The error code 0xc000000e with the file "\windows\system32\winload.exe" indicates an issue with the Windows Boot Manager. Here are some steps you can take to troubleshoot and resolve the problem:

1. Check Cable Connections: Since you mentioned disconnecting and reconnecting cables during your move, make sure all the cables inside your PC are securely connected. Ensure that the hard drive cables are properly connected to both the motherboard and the hard drive.
2. Run Startup Repair: Boot your computer using the Windows installation media. On the Windows Setup screen, select your language preferences, then click "Next." On the next screen, click "Repair your computer" instead of installing Windows. From there, select "Troubleshoot" > "Advanced options" > "Startup Repair" and follow the on-screen instructions. This will attempt to automatically fix any boot-related issues.
3. Rebuild BCD (Boot Configuration Data): While still in the Windows Setup environment, access the Command Prompt. Run the following commands one by one, pressing Enter after each:

   
      bootrec /fixmbr 
   
      bootrec /fixboot 
   
      bootrec /scanos 
   
      bootrec /rebuildbcd 
   
   

4. Check Hard Drive Health: If the issue persists, it's possible that the hard drive may be failing or has become corrupted. Use a bootable diagnostic tool, such as "SeaTools" for Seagate drives or "Western Digital Data Lifeguard Diagnostic" for Western Digital drives, to check the health of your hard drive.
5. Perform a Clean Installation of Windows: If all else fails, you may need to perform a clean installation of Windows. This involves formatting your hard drive and installing a fresh copy of Windows. Ensure that you have backed up all important data before proceeding with this step.

If you're uncomfortable performing these steps yourself or if the issue persists after attempting them, it may be best to seek assistance from a professional technician. They will have the expertise and tools to diagnose the problem accurately and recommend the appropriate solution for your specific situation.

Regards,

Answer 2

My cable connections what I meant was the cables that connect the monitors,keyboard,mouse from the pc, how do i run a startup repair if the screen is stuck only in the same blue error screen aswell as the BCD how am I supposed to access anything since am only stuck on the error code screen. Regards.

Answer 3

To get windows recovery do you just turn off the pc from the back off the pc like the switch and then turn it on again or the button like on top of the pc 2 times?

Answer 4

>>To get windows recovery do you just turn off the pc from the back off the pc like the switch and then turn it on again or the button like on top of the pc 2 times?

Hi,

Either way is fine. You can press and hold the power button too, for 5 seconds to turn it off. If it does not work, you will need to use a USB drive.

Answer 5

Hi Angelos,

I'm Sumit, here to answer your query at the Microsoft Community.

Perform a hard shutdown two times during the Windows boot screen. On the third time, Windows should boot to the recovery environment.

If you can see Windows Recovery, go to Step 2.

If you get a screen that says you need to use Recovery tools, you need another computer to create a recovery/installation media. You may also need Installation media if the Windows Recovery environment says your password is incorrect.

How to Create Bootable USB Flash Drive to Install Windows 10

https://www.tenforums.com/tutorials/2376-create...

Boot from the USB Flash drive-Make sure you have disabled Secure boot/Fast boot in BIOS Settings and changed the boot order if required.

Disable Fast Boot in UEFI Firmware settings

https://www.tenforums.com/tutorials/21284-enabl...

When you have successfully booted from the Installation media, click Repair your computer at the first screen after choosing the keyboard layout.

Step 2:

1. Use Startup repair: The first option you can try is to use Startup repair, which automatically detects and fixes problems. Depending on the severity of the problem, it may or may not be successful.
2. Uninstall Updates

The second step you can try is to uninstall the latest updates if Windows 10 fails to start after installing updates.

Choose Uninstall Updates.

Uninstall the update based on what was installed – a feature update or a quality update. Usually, the former is responsible.

3. CHKDSK:

If uninstalling did not help and is unrelated, the next step is to try using a Disk Check.

Choose Command Prompt in the list of troubleshooting.

Get the Current Windows Installation drive letter, which is either C, D, or E; Type BCDEDIT, and Press Enter. Note the letter.

Enter the command given below:

chkdsk X: /f /r (Replace X with the Current Windows Install Letter)

When done, you would see the output and restart the PC to check.

4. Another try you can give to fix is SFC SCANNOW through the Offboot switch. For this, follow the steps below:

First, find the Windows Install drive letter using the BCDEDIT command.

Then, try entering the following command:

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

After the scan completes, you will see the results.

You can also try using DISM: dism /image:C:\ /cleanup-image /revertpendingactions

5. Reset this PC or clean install.

The last Step is a Reset. The catch with Reset is all applications would be removed, and files would be kept(you would be presented with the option to erase everything). Also, for this step, A healthy Reset Image is required, which maybe would be affected by corruption. If you are using Installation media, you can do a clean install after rescuing your files.

Rescue Files when Windows won't start

https://answers.microsoft.com/en-us/windows/for...

The steps are in detail with pictures here:

https://www.yourwindowsguide.com/2020/08/fix-wi...

Content on the above blog is written by a Windows MVP, so it is safe. However, do watch out for ads.