Account Recovery Code

Question

Hello, I'm trying to simulate when I don't have access to my account, such as forgetting my password, losing my phone, and access to my email address. it says I need 25 characters recovery code, where do I get it?

thank you

Answer 1

Hello Ihab, this is Emily.

This message doesn't indicate you have one created in the past. So it is possible you never have one created yet. But since you are simulating this issue, you should have access to your account to create one. Go to https://account.microsoft.com, sign in. Click on Security > Advanced Security options. Scroll all the way down to the Recovery code section. Then click on Generate a new one. Once it is generated, make sure you write it down or print it out, or save it to a safe place.

Answer 2

Hello Ihab, this is Emily.

This message doesn't indicate you have one created in the past. So it is possible you never have one created yet. But since you are simulating this issue, you should have access to your account to create one. Go to https://account.microsoft.com, sign in. Click on Security > Advanced Security options. Scroll all the way down to the Recovery code section. Then click on Generate a new one. Once it is generated, make sure you write it down or print it out, or save it to a safe place.

I cant get TO advanced security options, cause it isn't there. I cant find it, i dont know if its just me

Answer 3

I cant find advanced security