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*This issue has been resolved. See last post*
I have been using my laptop for several months now and my microphone has always worked fine. Today I have noticed that it is having problems.
The microphone works fine on settings> sound >input. The microphone is called Microphone Array Intel Smart Sound Technology for Digital Microphones.
But when I try to use Zoom, Discord, Steam, or any other third party app, the apps are not detecting audio.
I have gone into Privacy and Security> Microphone and allowed microphone access. I have also enabled Let desktop apps access your microphone. I can also see the access requests under recent activity and they all say accessed.
In the control panel, under recording, my microphone array is set as default and is enabled.
I have also used HP's driver and support assistant to check for driver updates. After detecting my laptop it states that all the drivers are up to date. I cannot find a manual download for my microphone driver.
I am using Windows 11, and my laptop system model is HP ENVY LAPTOP 17-ch0000
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Ok so I have figured out what the problem is and thought I would share the solution in case anyone has the same issue.
So my laptop has Bang & Olufsen on it and its caused some problems. I had to go the Bang & Olufsen app, select noise cancellation, and turn off "All noise removal applied to input device". Once I did that, it all started to work again.
Hope this helps someone.
Awesome! I'm so glad it is working for you :raised_hands:.
Have a great day.
perfect, what are your voice settings set to in steam and discord?
aside from those 3 3rd party apps, have you had the same issue with any other apps?
Have we already tried uninstalling apps and reinstalling them?
Yes, I have looked on Zoom, Discord and Steam. it notices that the mic is there but no sound.
The mic works on Edge, and on the system> sound settings as i can see the bar moving when i speak. but not on third party apps.
I have microphone access turned on, let apps use your microphone turned on, and let desktop apps use your microphone turned on.
When I go onto an app and check the voice settings I see the mic icon appear at the bottom right of my screen and its says "apps using your microphone steam" for example
